Reviews (542)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

April 5, 2024

Thank you for your support and help...Sagar he make our transaction so smoth and easy

Natural Gemstones FZCO
United Arab Emirates
1 day using the app
October 25, 2021

One stop solution for our shipping label print. The support team *shoutout to Addina* really helped us a lot in setting up. The process took less than 24H, and all the team have quick responses. Very satisfied with their app and support!

MON CARBONE
Taiwan
5 days using the app
PluginHive replied November 11, 2021

Thank you so much for recommending the app and taking out the time to leave us this review. We’re glad our support team was of help.

May 2, 2023

I looked long and hard for an app or service that could compute accurate shipping rates and found this one. So far so good - no more padding out rates by 30% to account for home delivery + declared value + ASR! Support is very responsive.

Cipresso Wines
United States
5 days using the app
PluginHive replied May 3, 2023

Thank you for taking the time to share your feedback. We're pleased to hear that our app helps you display accurate FedEx shipping rates at the checkout.

If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future.

Regards,
PH Ship, Rate, and Track App Team

March 21, 2022

Talked with Prathyusha who was prompt with details and setting up the plug in. This was a great experience for our team.

MASTERPIX™ Fine Glass Prints
United States
5 days using the app
PluginHive replied April 29, 2022

We are glad that our support helped in setting up FedEx in the app. Thank you for your feedback.

January 22, 2024

One of the most important aspects of any app is SUPPORT. There are a lot of items to interact with on this app, but the team provides amazing support and help. I am very pleased!

Naturally It's Clean
United States
4 days using the app
May 1, 2023

I like this app because they have the features that we need in order to come up with shipping strategies. It's very useful and they have responsive customer support.

Sturgianni
United States
4 days using the app
PluginHive replied May 3, 2023

Thank you for choosing our shipping app to help you with your shipping needs. We look forward to serving you in the future and continuing to provide you with the best possible experience.

Best regards,
PH Ship, Rate and Track App Team

January 29, 2024

Touseef was very helpful in walking through setup of the app. 5 star for him.

The app is easy to use and lets us take advantage of our lower FedEx rates in a basic and easy to use process. Wasnt able to set up more complex automations so I'd give the app a 4 star.

Overall 4.5 average which rounds up to 5.

Neems
United States
3 days using the app
October 16, 2023

Très bon service client. Satisfaits de l'app.

Food Crayon
Canada
4 days using the app
Edited May 26, 2023

Thank you Manohar for the clear and great training, it was easy. to understand the app settings and setup,

Mitani Store LLC
United Arab Emirates
4 days using the app
August 8, 2023

The onboarding process was, quick, easy and clear! Looking forward to using this solution for my e-commerce needs.

Electric Works
United States
4 days using the app