Reviews (540)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

January 22, 2024

One of the most important aspects of any app is SUPPORT. There are a lot of items to interact with on this app, but the team provides amazing support and help. I am very pleased!

Naturally It's Clean
United States
4 days using the app
January 29, 2024

Touseef was very helpful in walking through setup of the app. 5 star for him.

The app is easy to use and lets us take advantage of our lower FedEx rates in a basic and easy to use process. Wasnt able to set up more complex automations so I'd give the app a 4 star.

Overall 4.5 average which rounds up to 5.

Neems
United States
3 days using the app
May 1, 2023

I like this app because they have the features that we need in order to come up with shipping strategies. It's very useful and they have responsive customer support.

Sturgianni
United States
4 days using the app
PluginHive replied May 3, 2023

Thank you for choosing our shipping app to help you with your shipping needs. We look forward to serving you in the future and continuing to provide you with the best possible experience.

Best regards,
PH Ship, Rate and Track App Team

October 16, 2023

Très bon service client. Satisfaits de l'app.

Food Crayon
Canada
4 days using the app
Edited May 26, 2023

Thank you Manohar for the clear and great training, it was easy. to understand the app settings and setup,

Mitani Store LLC
United Arab Emirates
4 days using the app
August 8, 2023

The onboarding process was, quick, easy and clear! Looking forward to using this solution for my e-commerce needs.

Electric Works
United States
4 days using the app
April 26, 2024

Great service, Fast and easy

Fieldsheer Canada
Canada
About 3 hours using the app
April 17, 2024

The best customer support I've ever experienced. A one-on-one intro call, helping me set everything up and answering all my questions.

x-io Technologies
United Kingdom
About 6 hours using the app
Edited November 15, 2021

Addina has been very help with the process of setting up the app for us. This app is a game changer and we are very happy to be setting it up right before black Friday. I recommended is app to everything for maximum shipping efficiency AMAZINGGGGGGGG We was also followed up by Anees. She was able to put the final touches on our account we are all good to go.

Bfyne
United States
3 days using the app
PluginHive replied December 16, 2021

Thanks a lot for recommending the app and great to know that you benefitted from it on the Black Friday. It’s wonderful to hear that you received great service and support at PluginHive. Thank you so much for supporting us with a five star review. We hope to work with you in future.

October 11, 2023

Very helpful and solved my problems

Kona Coffee & Tea
United States
3 days using the app