Reviews (542)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

April 25, 2024

I was incredibly impressed by the promptness and efficiency of the support team as they reached out to assist me in setting up the app. Their responsiveness was unparalleled, and their proactive approach in ensuring a seamless onboarding experience was truly commendable.

Nail Maxx Supply
United States
39 minutes using the app
PluginHive replied May 9, 2024

Hi NailMaxx Team,

We're delighted to see your recent review of the Shopify FedEx Shipping App by PluginHive! It's fantastic to hear that our support team impressed you with their promptness and efficiency during your app setup.

We understand how important a seamless shipping experience is for your nail care business. Our app is designed for faster order processing, ensuring your top-quality nail products reach customers quickly and securely.

We're glad our proactive approach helped ensure a smooth onboarding experience for NailMaxx. If you have any further questions about the app or need help customizing it to your specific needs, please don't hesitate to reach out to our friendly support team. They're always happy to assist you!

Thank you again for choosing the Shopify FedEx Shipping App.

July 17, 2023

The support I received was very helpful. Sibi Firoz helped me understand many aspects and answered all my questions.

Terrapin Ridge Farms
United States
About 9 hours using the app
April 20, 2021

We had some small issues with setup fixed pricing but their support team especially Addina was great about helping us out!
Thank you!

Velocity Performance Products
Canada
About 8 hours using the app
PluginHive replied April 20, 2021

We are glad to know that your experience with us was good. Thank you for taking a moment to review us.

November 17, 2021

Best service ever, I had a problem with FedEx One Rate, they respond me quickly and call me
All fixed super

Benrus
United States
About 8 hours using the app
PluginHive replied December 13, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime

January 19, 2023

This app is great and works well with our existing processes and work flows. The Support representative, ShashiKumar was fantastic during our implementation!

Joseph's Kitchen
United States
About 7 hours using the app
February 1, 2024

Great customer support and set-up guidance, and all the functions we need.

Shortcut Labs
Sweden
About 4 hours using the app
November 8, 2023

Really easy to use. Great assistance.

Mr. Christmas
United States
About 4 hours using the app
December 7, 2021

As a growing business expanding into the international market, I found this app very user-friendly and efficient. The integration with my Fedex account was seamless and immediate. I would recommend this application to anyone. This customer service was very professional and prompt upon request and I feel comfortable knowing that if I need any help, it will not be far.

Sanga Collection
South Africa
About 4 hours using the app
PluginHive replied January 4, 2022

Thank you for recommending the app and its great to know that its helping you in your journey of growing your business into domestic and international markets.

October 17, 2023

Great introduction to PH Ship, Rate and Track. Thank you for your time!

NextGen Cattle Co
United States
About 4 hours using the app
April 10, 2023

Integrated FedEx into Shopify well. So far so good. Support did a Zoom call to show me steps and make sure I knew how to process my orders correctly.

Cheetah Stand
United States
About 3 hours using the app
PluginHive replied April 13, 2023

Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Regards,
PH Ship, Rate & Track App Team