Reviews (565)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, displaying accurate FedEx rates, and providing real-time shipping updates and efficient tracking. It supports international shipping, label generation, and shipment tracking. Users praise the reliable performance and the responsive, knowledgeable support team that offers personalized assistance, enhancing their understanding and use of the app's features, thus streamlining their shipping processes.

July 16, 2020

We were excited to negotiate really great rates with FedEx with their One Rate program, but were disappointed when the Shopify Built-in FedEx integration showed shipping rates to our customers that were not competitive. Using this app allowed us to fine-tune the settings to allow us to show FedEx 2-Day One Rate prices so our customers would more likely consider that as their preferred method for ...

GunSkins
United States
1 day using the app
February 6, 2024

The team at Plugin Hive is super responsive in helping with setup. Shout out to Sibi for making it all clear and helping answer any remaining questions. This app is perfect for calculated shipping rates from FedEx to help customers have more choices. Highly recommend!

SOCCO®
United States
1 day using the app
December 13, 2023

Thanks for the help from Sibi to implement the app to our store. Good service

DISTRIK
Canada
1 day using the app
January 30, 2024

I had the pleasure of working with Sibi! He was extremely helpful and answered all the questions before they were asked! The APP is amazing and will make our life much easier!

Bombi Gear
United States
1 day using the app
January 24, 2024

Customer service and setup of PH ship has been great. I have avoided costly mistakes thanks to the team.

charlie z + co
Australia
About 24 hours using the app
November 15, 2023

Es muy buena la atención al cliente y el soporte eficiente. La aplicación cumple con las expectativas necesarias para poder utilizar la cuenta de FedEx directamente en la tienda de Shopify.

Brocoli Tienda
Mexico
About 24 hours using the app
August 18, 2023

This app was easy to install. A quick call to customer support had me setup and running in no time!!

Hydrilla Gear
United States
About 24 hours using the app
October 11, 2023

Just worked Sibi and he was very nice and professional. I am thankful for the time and explanation!
Linda

Robertson Madison
United States
About 22 hours using the app
November 21, 2023

Incredible service from the Pluginn team. I had scheduled phone calls to talk be through the whole process of setting up the plug inn. Such an incredible service :) Look forwards to reaping the rewards of being able to ship internationally. Thank you!

Back 2 Nature
South Africa
About 21 hours using the app
Edited January 5, 2023

Really bad, I want a refund, I signed up and it did not work. It dd not recognize my Fedex account. I tried to cancel it and it won't let me...

Dana Cooper Bermuda
United States
23 days using the app
PluginHive replied January 10, 2023

Dear Dana,

I share your concern that you weren't able to add the FedEx Account successfully in the first place.

There are two reasons why FedEx did not recognize your account ...