Reviews (538)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate display of negotiated FedEx rates and seamless Shopify integration. It features real-time shipping updates, efficient tracking, and direct label generation. The setup is user-friendly, and the customer support team is responsive, offering personalized and proactive assistance. Merchants frequently commend the app for enhancing operational efficiency and improving customer satisfaction.

April 26, 2023

It's great app integrated with Fedex. The support rep was very nice as he helped me how to use the app very detail by zoom meeting. Appreciated!

BEL Furniture
United States
About 3 hours using the app
October 24, 2023

Service was great and explained everything very clear

Cammy Nguyen
United States
About 3 hours using the app
Edited March 13, 2023

The plugin itself does everything we need it to do, especially since we use One Rate, and it was recommended to us by our FedEx sales rep based on their clients' feedback. Regarding support & customer service, Shashi responded almost immediately after I submitted a ticket, and was able to help fix my problem right away.

Imperial Barber Products
United States
About 3 hours using the app
PluginHive replied March 14, 2023

Thank you for sharing your experience with PH Ship, Rate, and Track app for FedEx.

We're glad to hear that our app has met all your shipping needs, especially with FedEx One Rate, and that you received prompt and effective support from our team.

We appreciate your business and look forward to serving you further.

April 11, 2023

Setting up was pretty easy by a representative that helped me.
I will write another review after the first shipment has been sent out and delivered.

Evorden
Canada
About 3 hours using the app
February 14, 2023

Extremely helpful and easy setup. Can't wait to get started. Onboarding with our FedEx account was super simple and we are happy with the results. Sibi was great and answered all the important questions.

Eclipse Glasses
United States
About 2 hours using the app
May 16, 2023

good service we appreciate the app assistance. No evaluation is required through the app. satisfied

Lasio Professional Hair Care
United States
About 2 hours using the app
July 18, 2023

Awesome help! Sibi was very nice and very helpful. He fixed my issues and helped me learn how to use the app. Thank you!

Vermont Glove
United States
About 2 hours using the app
April 22, 2022

I just installed the app for FedEx shipping and looks like it will help save on shipping. We have not completely setup all the functions but the setup help from Jon was awesome

Maui Kuʻia Estate Chocolate
United States
2 days using the app
April 6, 2022

Incredibly prompt service and hands-on help when we needed a fast solution with very little lead-time.

Moana Bikini - International
Australia
About 2 hours using the app
PluginHive replied June 28, 2022

You have made our day immensely better by sharing your experience. Thank you.

May 2, 2022

I used the app and it solved all my shipping concerns and links to my current fedex account. very simple to use.

Health4LifeNow
Canada
About 2 hours using the app
PluginHive replied July 20, 2022

We are glad to know that the app helps simplify your shipping process. Thank you for leaving us positive feedback. This means a lot to us.