Reviews (565)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, displaying accurate FedEx rates, and providing real-time shipping updates and efficient tracking. It supports international shipping, label generation, and shipment tracking. Users praise the reliable performance and the responsive, knowledgeable support team that offers personalized assistance, enhancing their understanding and use of the app's features, thus streamlining their shipping processes.

November 17, 2021

Best service ever, I had a problem with FedEx One Rate, they respond me quickly and call me
All fixed super

Benrus
United States
About 8 hours using the app
PluginHive replied December 13, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime

January 19, 2023

This app is great and works well with our existing processes and work flows. The Support representative, ShashiKumar was fantastic during our implementation!

Joseph's Kitchen
United States
About 7 hours using the app
November 8, 2023

Really easy to use. Great assistance.

Mr. Christmas
United States
About 4 hours using the app
December 7, 2021

As a growing business expanding into the international market, I found this app very user-friendly and efficient. The integration with my Fedex account was seamless and immediate. I would recommend this application to anyone. This customer service was very professional and prompt upon request and I feel comfortable knowing that if I need any help, it will not be far.

Sanga Collection
South Africa
About 4 hours using the app
PluginHive replied January 4, 2022

Thank you for recommending the app and its great to know that its helping you in your journey of growing your business into domestic and international markets.

February 1, 2024

Great customer support and set-up guidance, and all the functions we need.

Shortcut Labs
Sweden
About 4 hours using the app
April 10, 2023

Integrated FedEx into Shopify well. So far so good. Support did a Zoom call to show me steps and make sure I knew how to process my orders correctly.

Cheetah Stand
United States
About 3 hours using the app
PluginHive replied April 13, 2023

Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Regards,
PH Ship, Rate & Track App Team

Edited January 4, 2022

This app is great and cuts out any human errors and a lot of time consuming tasks. Very easy to set up and lots of options to customize for all business needs. 100% a recommended app.

Frost of London
United Kingdom
About 3 hours using the app
PluginHive replied March 10, 2022

Thank you for your positive feedback. We are happy to know that the app was beneficial to you in many ways especially that it helped you to cut out human errors and saved a lot of your time. We will definitely offer our continued support!

October 24, 2023

Service was great and explained everything very clear

Cammy Nguyen
United States
About 3 hours using the app
Edited March 13, 2023

The plugin itself does everything we need it to do, especially since we use One Rate, and it was recommended to us by our FedEx sales rep based on their clients' feedback. Regarding support & customer service, Shashi responded almost immediately after I submitted a ticket, and was able to help fix my problem right away.

Imperial Barber Products
United States
About 3 hours using the app
PluginHive replied March 14, 2023

Thank you for sharing your experience with PH Ship, Rate, and Track app for FedEx.

We're glad to hear that our app has met all your shipping needs, especially with FedEx One Rate, and that you received prompt and effective support from our team.

We appreciate your business and look forward to serving you further.

April 11, 2023

Setting up was pretty easy by a representative that helped me.
I will write another review after the first shipment has been sent out and delivered.

Evorden
Canada
About 3 hours using the app