Reviews (527)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration, offering real-time FedEx shipping rates and robust tracking capabilities. It features a user-friendly interface, automatic label generation, and efficient multi-order management, making it ideal for e-commerce businesses, including those with international shipping needs. The app is noted for its reliability and consistent performance. Customer support, particularly from individuals like Sibi and Sagar, is frequently commended for their quick issue resolution and effective communication via email, phone, and Zoom. This app significantly enhances customer satisfaction by streamlining the shipping process and providing accurate rates.

August 5, 2024

I needed to change the primary account. It would have been nice if I could modify it myself, but I couldn't. So I sent an e-mail because I needed help. The customer support was really kind and responded quickly. It was amazing to get a quick resolution. Thank you so much!!

Hangukbox
United States
Over 2 years using the app
PluginHive replied August 12, 2024

Thank you for your positive feedback! We’re happy that our support team helped you change your primary account for international shipments with FedEx. If you need any further assistance, we’re always here to help!

September 26, 2024

Had an issue and App developers followed up with my concerns and addressed in a timely manner. Would recommend this app for anyone with Shipping multiple orders at a time . It makes it much easier for someone in a warehouse setting to print, pack , and ship orders our easier and faster. There are many features than make this app unique. we are able to ship our products out with accurate shipping rates to customers and manage that imformation in the app. Highly Recommend.

SquarePeg
United States
Over 1 year using the app
September 30, 2024

The technical support team was really helpful and made it really easy for us to navigate through the application.

Orchid Dates Store
United States
About 1 month using the app
July 24, 2024

The technical support and training provide by PluginHive is incredible. After struggling to setup and understand how shipping rate are setup on my own, support reached out to me proactively. Without any delay I was able to connect with them and not only resolved my issues but provided additional training. Thank you for your support.

JellyFish Lighting
United States
6 days using the app
PluginHive replied July 29, 2024

Thank you for your positive feedback! We’re delighted to hear that our support team effectively helped you set up FedEx Ground and FedEx 2Day shipping rates for your lighting products within the USA. If you need any further assistance, we're always here to help!

August 28, 2024

I recommend that anyone who wants to use FedEx with Shopify contact this App. The support is A++++++.

They are very responsive and very professional to work with.

Paper Shoot Camera
United States
21 days using the app
PluginHive replied September 3, 2024

Thank you for your feedback! We’re happy we could assist with shipping your cameras using FedEx 2Day, FedEx Ground services for domestic orders, & FedEx International Connect Plus for international orders.

If you need further assistance or have any questions, please reach out. We’re here to help!

August 20, 2024

Customer service was fast and able to handle the issue I had with Rates

Smart On X
United States
14 days using the app
October 3, 2024

So far so good. We haven't used the app/plug in long but from what we have We are finding it easy to use, great functionality, and the support has been attentive to actually help with the set up and properly adjusting the settings to the particular needs of our store.

Katukina.US
United States
1 day using the app
October 1, 2024

Sibi has been extremely helpful. He has answered my questions and gone above and beyond to provide excellent service.

Blue Unicorn
United States
10 days using the app
October 1, 2024

O suporte foi otimo, ajudaram super com as duvidas que tivemos e responderam muito rapido

Alix Rio
Brazil
5 months using the app
July 31, 2024

Application parfaitement fonctionnelle et fiable ! Un gain de temps immédiat et indéniable pour tous vos envois depuis votre compte Fedex.
Les possibilités de paramétrages sont importantes et le support est très réactif à vos demandes avec même la possibilité de vous accompagner à distance si cela est nécessaire ! Un must have !

Hanae Mori Parfums
France
About 2 years using the app
PluginHive replied August 5, 2024

Merci pour la merveilleuse critique! Nous sommes heureux d'apprendre que notre intégration FedEx a changé la donne dans la gestion de votre activité de parfumerie, en particulier pour les expéditions via le service FedEx International Priority. Nous apprécions vos commentaires et sommes là pour toute aide supplémentaire dont vous pourriez avoir besoin!