Reviews (665)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective integration and management of product feeds across platforms, enhancing online marketing and sales. It simplifies uploading products, increasing traffic and clicks, and improving visibility and customer engagement. The app supports multiple feeds and languages, features a user-friendly dashboard, and offers flexible product selection and feed customization. It is noted for reliable syncing, quick setup, and consistent performance without significant bugs. Support, including team members like Ricky, Julie, and Neil, is praised for responsiveness and effective problem-solving, enhancing the user experience.

May 27, 2022

We are a Fashion store in Africa and been on Shopify Plus for 6 years. Rachel from this team is INCREDIBLE!! SHE WENT OUT OF HER WAY TO FIX A PROBLEM FACEBOOK COULDNT FIX.Thank you Rachel, I hope the team knows how great your service is

Planet54
South Africa
About 1 year using the app
OneCommerce replied May 31, 2022

Hi Planet54 Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your precious review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

May 3, 2022

it is very good to work with this app as Rachel is very helpful and she solved all my problems in 1 go

ShriandSam
India
About 1 year using the app
OneCommerce replied May 3, 2022

Hello ShriandSam Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your precious review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

August 1, 2022

Social shop it's a very complete and easy to use app.
Also the support it's very good, I really suggest

eMedicItalia
Italy
About 1 year using the app
OneCommerce replied August 1, 2022

Hi Mauro,

Here's Felix from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

July 5, 2022

Perfecta para hacer cambios en el feed de productos. Su servicio de Soporte es genial ;) Responden en poco tiempo y resuelven todos los problemas.

LINDAS
Spain
About 1 year using the app
OneCommerce replied July 5, 2022

Hola Diego,

Este es Félix del equipo Socialhead.

En primer lugar, le agradezco sinceramente que haya dejado una reseña.

Usted es la razón para que crezcamos más y brindemos una mejor experiencia al cliente.

Una vez más, gracias por confiar y utilizar nuestra aplicación.

Además, estamos desarrollando un blog con toda la información útil que te puede ayudar a hacer tu negocio en las redes sociales con todas las aplicaciones de Socialhead.

Consulte más detalles aquí: https://socialhead.io/category/shopify/

¡Saludos!

Felix
Socialshop - Facebook, Google Shopping Feed

January 7, 2022

Great customer support. Fast and effective! Thank you very much for the clear instructions and guidance

Sports Hub Direct
Singapore
About 1 year using the app
OneCommerce replied January 9, 2022

Dear Sports Hub Direct admin,

This is Selena from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Selena
Socialshop - Facebook, Google Shopping Feed

December 10, 2021

The customer support from Felix was amazing. He helped me integrate my facebook and instagram shop smoothly. His service was timely and effective! Thank you!

damnn
Australia
About 1 year using the app
OneCommerce replied December 13, 2021

Hi damnn

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Felix

March 13, 2022

Really enjoy Social Shop app, works great, excellent support, able to connect Google and Facebook with ease.

CTC Security
Australia
About 1 year using the app
OneCommerce replied March 14, 2022

Hi CTC Security Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

November 10, 2021

Great application, we especially needed it to add custom variables from google shopping into our Facebook Catalog as it was not importing them as expected from Shopify directly. Also Support is great. Thanks Windy and Vicky Very helpful all the time.

Dunia Al-Hijab
Palestinian Territories
About 1 year using the app
OneCommerce replied November 10, 2021

Hi Dunia Al-Hijab store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

January 9, 2022

Great customer support. Fast and effective! Thank you very much for the clear instructions and guidance

BestKawaii
Hong Kong SAR
About 1 year using the app
OneCommerce replied January 9, 2022

Dear BestKawaii admin,

This is Selena from Socialhead Team,

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Selena
Socialshop - Facebook, Google Shopping Feed

March 23, 2022

Customer support Abby is really keen to help us with my concern. He stayed with us and responded really quickly. But expect more from this app in free plan. They can provide basic feature of field mapping or category mapping in free plan that will be awesome.

Bella Doña
United States
About 1 year using the app
OneCommerce replied March 23, 2022

Hi Bella Doña,

This is Abby from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Abby
Socialshop - Facebook, Google Shopping Feed