Reviews (670)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.
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I could Install the App with just with a few clicks however benefits of the App still needs to be seen.
Dear Luxurionworld store admin,
Here's Annie from Customer Support of Socialhead.
First of all, I sincerely thank your comments.
Currently, our app is working hard to build the best customer experience. we always respect true values so we want to entice you to believe in our honesty.
If during the process of using, you have encountered inconvenience, we would love to receive information from you to assist you in handling it.
We've also opened a new stream of support for you.
Best Regards,
Annie
Very nice app and amazing support.. of course you need to understand some steps before you use it but they are always there to help and that is so nice
Already the third time I've installed this app on a Shopify. Used support for the first time now, and Niel was available for hours on chat to help and solve problems. Great app, really good for the Shopping feed and much easier to set up than the original Shopify Google feed. Highly recommended!
Hi 53 Degrees North admin,
This is Niel from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialshop - Facebook, Google Shopping Feed
Ami helped me went thru all the setting in my shopify. Even in 24 & 25 Dec!!!
Very helpful and trustable partner for all shopify users
Truthfully recommend to all shopify's users Clifton
Hi Bigbutchman大隻佬美食宅配 store admin,
Here is Ami from Customer Support of Socialhead team. Thank you very much for your feedback.
Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app.
If you need any information details, don't be hesitate to contact us.
Best regards,
Ami
very good, I gonna take this app to my job. very good, very good, I gonna take this app to my job. very good,
Dear Colaquiagora,
This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.
We are now working hard to improve it for the better.
If you have further concern, please feel free to contact us, we are glad to help you.
Have a nice day.
Warmest Regards,
Annie
Unfortunately, the app does not warn you about any complications that other Google apps might cause. I paid for a whole year not knowing that the feed was not working. I had to figure out myself that I was paying for a service that had not worked for over 6 months. They refused me a credit/refund because they put the responsibility on you to know the technical side of Google and the implications other Shopify apps (made by Shopify) would interfere with this app. Very disappointed.
Hi Musotica.com store admin,
Here is Windy from the FeedHub team.
Firstly, we truly apologize for any inconvenience you have when using our app.
Regarding your previous concerns about errors and warnings from GMC that originate from the feed of another app, not ours.
Nevertheless, our dedicated agents have diligently worked to provide you with solutions and guidance on how to address these issues, or whom to contact for assistance.
As a result of their efforts, your products in the Google feed have been approved by Google.
As I shared with you in our conversations, I believe there may be a misunderstanding regarding the scope of our capabilities.
While we are here to support you with the features our app provides, we do not have the capacity to manage feeds or control all risks within your Google Merchant Center account.
We can only offer assistance within the scope of our service and the app's capabilities.
For issues originating from other apps or data sources, it's impossible to control them by us.
We genuinely appreciate your understanding and sympathy in this case.
Regards,
Windy
FeedHub by OneCommerce
Neil was great is helping set up the app, I apreciate his time and effort. I will probably upgrade my plan to the higher one soon.
Hi pilgrimswayconsignment store admin,
Here's Niel again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Niel
Socialshop by OneCommerce
Super nice customer service, quick support and amazing features to cutomize our feed as field mapping and custom labels.
Hi Mathub Yoga store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
Great app. Support is excellent, resolved problam without any issues.
thank you for a wonderful experience
Very helpful app to advertise on social media.
I recommend it for all shops
Very helpful app to advertise on social media.
I recommend it for all shops
Dear LAZADO,
This is Ocean from the Socialhead Team.
First and foremost, I want to express my gratitude for your thoughtful evaluation.
We value your feedback and comments on your experience with our app and how much you like our help.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Ocean
Socialshop - Facebook, Google Shopping Feed