Reviews (672)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

July 13, 2022

Great app, easy to use ! And the support team is awesome ! (Thanks to Océane for guiding me in the configuration of the app)

Helvetskin
Switzerland
About 1 hour using the app
OneCommerce replied July 13, 2022

Hi Helvetskin admin,

This is Ocean from Socialhead Team.

First and foremost, I want to express my gratitude for your thoughtful evaluation.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Ocean

February 28, 2022

This app helped me navigate the confusing world of google shopping feeds... the support I received over the live chat was exceptional.

SAINT SOMEBODY
Australia
About 1 hour using the app
OneCommerce replied March 1, 2022

Hi SAINT SOMEBODY Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your awesome review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

Edited January 23, 2021

If you could make it a little easier to organize shaing data bethween Shopify and facebook, that would be great. I realy think that your app is usefull and can be upgraded to something big.

Lagermarket
Serbia
1 day using the app
OneCommerce replied January 25, 2021

Hi Lagermarket store admin,

This is Annie from Customer Support of Socialhead.

I received your review and I'm really happy that you like our app. Thank you so much for your feedback and for choosing us.

We have been improving the app everyday to bring you better experience. If you need any further help while using our app, please don't be hesitate to contact us.

Warmest Regards,
Annie

January 27, 2021

Solventa las limitaciones que vienen de serie con la aplicación por defecto de Facebook en Shopify.

Esports Parra
Spain
About 23 hours using the app
OneCommerce replied January 27, 2021

Hola Esports Parra,

Soy Annie de Atención al cliente de Socialhead.

Recibí su revisión y estoy muy feliz de que le guste nuestra aplicación. Muchas gracias por sus comentarios y por elegirnos.

Hemos mejorado la aplicación todos los días para brindarle una mejor experiencia. Si necesita más ayuda mientras usa nuestra aplicación, no dude en contactarnos.

El más cálido saludo,
Annie

February 15, 2022

I have just installed the app for integrating my e-commerce account with FB. Excellent app, fast service, and very good client support.

Retroiscooler
Romania
About 1 hour using the app
OneCommerce replied February 17, 2022

Hello Retroiscooler admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Rachel
Socialshop - Facebook, Google Shopping Feed

April 1, 2022

The features of the application are very good. Also the customer support is very helpful, thanks to dear Abby from here for helping me so much!

Oressa
United Kingdom
42 minutes using the app
OneCommerce replied April 2, 2022

Hi Oressa admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

July 25, 2023

I always ask the team to check the feed just to be sure - evrytime the support is exceptional and very helpful with great tips. The app i use for 4 stores - not a single bug or any issue since i started to work with it. Highly recommend.

Matraci.bg
Bulgaria
41 minutes using the app
OneCommerce replied July 27, 2023

Hi Matraci.bg admin,

Here's Ricky from FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
FeedHub by OneCommerce

September 16, 2021

lot off errors during feed uploading. uninstaled . Worked well for facebook but for google no way to make it wright

ledia.ro
Romania
About 19 hours using the app
OneCommerce replied September 16, 2021

Hi ledia.ro store admin,
This is Windy from Socialhead Team.

First of all, we sincerely apologize for the inconvenience you have experienced.

To better understand your case and sort them fully, we have sent an email to the email you registered with Socialhead.

We are looking forward to a second chance to serve you better!

Thank you very much.
Best regards,
Windy

January 13, 2023

Very well done app and great customer service. I can now easily manage products feeds on all platforms

Tulip Fashion
United Kingdom
36 minutes using the app
OneCommerce replied January 13, 2023

Hi Tulip Fashion admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

June 27, 2022

Ich habe die App soeben installiert und der Support war überaus hilfreich.
Meine Produkte sind nun im Merchant Center und warten auf Freischaltung.
Vielen Dank ans Team!

Baumwollputz Shop
Germany
31 minutes using the app
OneCommerce replied June 27, 2022

Hallo Baumwollputz Shop Administrator,

Das ist Niel vom Socialhead Team.

Zunächst möchte ich mich ganz herzlich für Ihre Bewertung bedanken.

Ihre Meinung ist unser höchstes Gut. Wenn während der Nutzungsdauer andere Unannehmlichkeiten auftreten, kontaktieren Sie uns bitte für den Support!

Nochmals vielen Dank für Ihr Vertrauen in unsere App.

Außerdem entwickeln wir einen Blog über alle nützlichen Informationen, die Ihnen dabei helfen können, Ihr Geschäft in sozialen Netzwerken mit allen Apps von Socialhead zu betreiben.

Weitere Details finden Sie hier: https://socialhead.io/category/shopify/

Mit freundlichen Grüßen!

Niel
Socialshop - Facebook, Google Shopping-Feed