FT: Frequently Bought Together

FT: Frequently Bought Together

Reviews (469)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effective upselling and cross-selling features, which boost sales and enhance the shopping experience. They value the customizable product bundles and included loyalty program, noting its cost-effectiveness. The responsive customer support is also commended for efficiently handling technical issues and queries, contributing to improved customer engagement and increased sales.

August 20, 2024

DO NOT GET THIS APP. Even after removed it was giving customer discounts and i had to reinstall app to turn them off. Features no not work and supoort dont help! If you install you it will still discount meaning customers have been able to access discounts that shouldnt be active!

Smart Movie Projector
Australia
2 months using the app
Valider replied August 27, 2024

Hi there,

This is Dan from Fether Support Team, and I am so sorry for the inconvenience caused to you.

As we recommended previously, and since we did not receive a response via multiple support tickets, please ensure that all active discounts created by our app are deactivated to avoid potential financial loss before removing the app.

For optimal results, we suggest unpublishing all bundles, as this will enable our app to deactivate them automatically.

You can find this information in the "Discount" section of the app for your reference.

September 11, 2024

Have to install a browser extension to use the app. Can't bundle with other collections. We sell bikes and want to offer locks etc but we can't with this app.

Electric Scooter Shop
New Zealand
2 minutes using the app
Edited June 9, 2024

very bad app, you will waste your time in vain

Luxdiva
Germany
29 days using the app
Valider replied June 11, 2024

Hi there,

As we discussed via email, I wanted to let you know that the feature request you mentioned has been added to our development roadmap. We are actively working on it and aim to include it in our next version release.

Your patience and understanding are greatly appreciated.

Best regards,
Fether Team

August 23, 2024

Stupid App do not use this worthless

StuhlYoga
Germany
7 minutes using the app
Valider replied August 27, 2024

Hi there,

I sincerely apologize for any inconvenience you may have experienced.

Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots to help us better understand and address the issue.

Sincerely,
Dan

February 3, 2024

I don't know why you put the application like this if you do not agree to join the loyalty program that you linked to personalization and disrupt people's businesses!
The worst experience I've ever had!

ILamamart
Egypt
About 2 months using the app
January 7, 2024

they dont even give you customisation option and there is something called loyalty program which they never approve, which can unlock some feature.

Support is the worst part.

AMAZG
India
6 days using the app
Valider replied January 18, 2024

Hi there,

We're genuinely sorry to hear about your negative experience.

We strive to offer excellent support, and your feedback will be instrumental in helping us enhance our support services.

If you have specific details or suggestions on how we can address these issues, please feel free to share them. We're committed to making necessary improvements and ensuring a better experience for our users.

We look forward to hearing back from you.

February 3, 2024

"To edit content and settings, please become a Loyalty member."
I become loyalty member
"To edit content and settings, please become a Loyalty member."

It's a never ending loop.

Also, EVERY product needs to be added MANUALLY to a bundle... A bundle with Shirt + Pants should automatically also be Pants + Shirt. But no, I have to configure a seperate bundle. Why? Nobody knows...

This is insane. This means double the work and an overload of product bundles. I don't get it. Also pricing is very misleading. Apparently you have to pay 99$ a month if you want unlimited orders, but they don't say how many are included in the other plans.

My Store
Germany
About 3 hours using the app
March 18, 2024

preenchi o check list de loyalty, esperei varios dias para poder editar e customizar a página e agora fui ver se tinha dado certo e vi que voltei ao estagio inicial, como se não tivesse feito nada.

Pinta Me Mais | Roupinhas Para Pintar
Brazil
6 days using the app
May 11, 2024

Doesnt work

Hairnova™
Uganda
13 minutes using the app
Valider replied May 12, 2024

I sincerely apologize for any inconvenience you may have experienced.

Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.

Sincerely,
Dan

February 1, 2024

doesn't even work. dont waste your time

Al Mizan
United Kingdom
About 3 hours using the app
Valider replied February 3, 2024

Hello there,

I sincerely apologize for any inconvenience you may have experienced.

Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.