Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its AI-driven personalization engine that boosts Average Order Value (AOV) and revenue by offering relevant product recommendations. It's praised for its ease of setup, efficient customer service, and positive impact on conversions. The design enhances the look of stores, and its free features make it ideal for low-budget owners. The app's bundling feature facilitates the sale of multiple products simultaneously and integrates seamlessly with stores.

February 3, 2024

I don't know why you put the application like this if you do not agree to join the loyalty program that you linked to personalization and disrupt people's businesses!
The worst experience I've ever had!

ILamamart
Egypt
About 2 months using the app
February 3, 2024

"To edit content and settings, please become a Loyalty member."
I become loyalty member
"To edit content and settings, please become a Loyalty member."

It's a never ending loop.

Also, EVERY product needs to be added MANUALLY to a bundle... A bundle with Shirt + Pants should automatically also be Pants + Shirt. But no, I have to configure a seperate bundle. Why? Nobody knows...

This is insane. This means double the work and an overload of product bundles. I don't get it. Also pricing is very misleading. Apparently you have to pay 99$ a month if you want unlimited orders, but they don't say how many are included in the other plans.

My Store
Germany
About 3 hours using the app
January 7, 2024

they dont even give you customisation option and there is something called loyalty program which they never approve, which can unlock some feature.

Support is the worst part.

AMAZG
India
6 days using the app
Valider replied January 18, 2024

Hi there,

We're genuinely sorry to hear about your negative experience.

We strive to offer excellent support, and your feedback will be instrumental in helping us enhance our support services.

If you have specific details or suggestions on how we can address these issues, please feel free to share them. We're committed to making necessary improvements and ensuring a better experience for our users.

We look forward to hearing back from you.

March 18, 2024

preenchi o check list de loyalty, esperei varios dias para poder editar e customizar a página e agora fui ver se tinha dado certo e vi que voltei ao estagio inicial, como se não tivesse feito nada.

Pinta Me Mais | Roupinhas Para Pintar
Brazil
6 days using the app
February 1, 2024

doesn't even work. dont waste your time

Al Mizan
United Kingdom
About 3 hours using the app
Valider replied February 3, 2024

Hello there,

I sincerely apologize for any inconvenience you may have experienced.

Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.

December 4, 2023

je n'arrive pas à supprimer mon commentaire votre application bug. Je vois que vous vérifiez les commentaires avant de les poster alors s'il vous plaît refusez celui ci je n'arrive pas à le supprimer

Y-SIDE
France
About 2 hours using the app
Valider replied December 6, 2023

This is Dan from Fether Support Team, and I am so sorry for the inconvenience caused to you.

Since you haven't contacted our support team regarding this issue, could you please provide more details about your current situation? Any error messages and/or screenshots would be greatly appreciated.

January 16, 2024

Não funciona

Clickdireto
Portugal
About 1 hour using the app
Valider replied January 18, 2024

Hello there,

We apologize for any inconvenience you may have experienced.

As we noticed that you haven't reached out to our support team, we are proactively following up via email. Kindly check your inbox and respond at your earliest convenience, so we can provide the best assistance.

We look forward to hearing back from you.

February 22, 2024

Kitch'n Clean
United States
5 days using the app
Valider replied February 24, 2024

Hi there,

I sincerely apologize for any inconvenience you may have experienced.

Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.