Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (390)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and efficient handling of large digital files, ensuring immediate product delivery. They praise its user-friendly interface, easy setup, and features like watermarking and customizable download options. The ability to manage and revoke digital content access is also valued. Merchants commend the reliable performance and exceptional, responsive customer support.

September 19, 2024

Très bonne application je recommande beaucoup !

ByTral
France
10 days using the app
August 21, 2024

Great app and friendly support!

PLR Studio
Germany
About 1 month using the app
August 7, 2024

Fast customer service, and the app is very easy to setup and use!

Pretty Digitals
United States
20 days using the app
Artos Software replied August 20, 2024

Thank you so much for taking the time to leave a review. I'm happy to hear that my team was able to help you set up quickly :)

Please feel free to reach out for anything else, we're here to help!

-Anaam / Merchant Success Lead

May 31, 2024

File monk is a great Add on for your shopify store, if you have a digital product.
Is super easy to install and track your orders. They also have a feature where if you change the file of one of your products you can notify to all previous clients. 10/10

Flumen Capital
Mexico
11 months using the app
Artos Software replied July 18, 2024

Thank you for your review! Glad to know that Filemonk is super easy to use and helps you notify all your previous customers if a digital product is replaced. I wish you the best for your business. :)

- Sneha / Merchant Success Lead

July 16, 2024

Easy to start with. Excellent support. Kind professional helpers.

Willow-Bright-World
Philippines
3 months using the app
May 14, 2024

The app has worked great for me with no issues in the year I have used it. Easy to set up and manage - I started with the free plan but soon wanted the added features so I upgraded a few months ago. I would recommend this app for any shop selling digital products.

Trendy Fox Studio
United States
Over 1 year using the app
Artos Software replied July 18, 2024

Thank you so much for the review! Glad to know Filemonk has been easy to set up and sell your digital products. I wish you the best for your business.

- Sneha / Merchant Success Lead

October 17, 2024

Excellent customer service- even at 1:30am!

The Eclectic Mystic
United States
23 minutes using the app
Artos Software replied October 25, 2024

Thank you so much for your kind words! I'm glad I could help setup Filemonk. I wish you the best for your store.

We're always here to help. :)

- Sneha / Merchant Success

August 13, 2024

Super and easy to use.

Pocket friendly
India
3 months using the app
Artos Software replied August 20, 2024

Thank you so much for taking the time to write a review. So glad to hear that the app was easy to set up, that's exactly what we aim for :)

-Anaam / Merchant Success Lead

February 6, 2024

I tried several apps for digital downloads and Filemonk is the most trusted so far.
Even for free version they have plenty of additional options to customize the process. My favorite opinion is that I can add "download" section to the client purchase history page. As a person who purchases digital download myself I can tell this is very convenient for client.
Thank you! I'm glad I found this app.

Masha Litvinova. Surface Design
United States
12 months using the app
January 27, 2024

I have just launched my first digital product using Filemonk. I am using the free version at the moment because I wanted to trial it but I am super impressed already. It is very easy to use and very initiative. The free version is limited in the number of downloads per month but it does include enough of the other features that I have been able to get a great understanding of what I can do. I will be upgrading to the paid version soon.
Thank you for an excellent product.

Nana Anna NZ
New Zealand
12 months using the app