Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (434)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling and managing digital products like software, digital art, and books. Key features include auto-generated license keys, efficient large file handling, and customer notifications about file updates. The app is noted for its user-friendly interface, easy setup, watermarking, and customizable templates. Merchants also praise the reliable performance and exceptional support, highlighting quick, thorough assistance with detailed explanations and visual aids.
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Really glad to have found Filemonk. It's very easy to use and it's very helpful having the option to provide our customers with a Digital version of the products they choose.
I have always received quick help when I message the team with questions.
I'm just starting out with digital downloads from my store and I have to say, Filemonk is easy to set up and delivers a great product to my customers. It's no hassle, easy to use, and good looking from the customer side. Their free subscription is great for getting started and I imagine I will be upgrading soon because I'll be getting a lot more traffic with this app.
Thank you for your thoughtful review! I'm glad to hear that you're finding Filemonk easy to use and helpful for your digital downloads. It was a pleasure assisting you with your concern, and I appreciate your trust in our app. We're always here to help as you continue growing your store! 😊
Nagaraj | Technical Support Specialist
Super happy I found this app, it's been a great way to easily add digital products. Easy to use and set up as a beginner. A lot is customizable, even with the basic plan.
We knew Filemonk would be the right solution for us in handling our digital software sales after we saw the features it provided with auto-generated license keys and product building capabilities.
After we used the app for several weeks we had some very unique issues to which Filemonk very quickly responded to and even assisted us with enhancing our store and customers' experience.
This is hands-down the best app company we've used with Shopify and highly recommend it for any one else looking to do digital product sales!
So far so good, it works perfectly and easy to use.
when I needed to reach out for customer support I talked to Vishu who was able to answer all my questions in a very polite way and helped me resolve my problem within minutes. I would definitely recommend it to others who needs a software for their digital products.
Thank you so much for your Awesome review! :) It brings me joy to learn that you find the app and service easy to use. It was a pleasure on my behalf to help out and answer your questions.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
It is a quite a useful app for us to sell license keys of a software to customers. Although they don't offer live chat customer service, their email response is quite fast.
Wow! Filemonk is the app that I've been looking for to sell and download my digital files. I tried many, but the help I received (my tech knowledge is just ok) to get things up and running was phenomenal. Nagaraj, who I worked with, understood all the Shopify nuances helped me greatly. I so appreciate the support and the quick response times when I asked questions. Get. This. App.
Easy and straightforward! Very beginner friendly. I have absolutely nothing bad to say about Filemonk. I want to say thank you to the developers of this!
Thank you so much for your kind words! 😊 We’re thrilled to hear that you found Filemonk easy and straightforward, and that it’s been beginner-friendly for you. Your appreciation means a lot to us, and we’ll be sure to pass your thanks along to the developers!
If you ever need assistance or have any questions, feel free to reach out. We’re always here to help. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
Simple design, good technology, very responsive support.
It does exactly what it says.
Really easy to use and great experience for my customers and when I did have a tech issue I was helped really quickly and professionally
Thank you for your feedback! 😊 We’re so glad to hear that Filemonk has been easy to use and has provided a great experience for your customers. It’s also wonderful to know our team could assist you quickly and professionally when needed.
If you have any questions or need further assistance, don’t hesitate to reach out. Wishing you continued success with your business!
- Sneha / Senior Technical Support Specialist