Digital Downloads ‑ Filemonk
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Reviews (356)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products on Shopify, praising its seamless integration and robust features like license key management and file downloads. They appreciate the direct download link for customers post-purchase, enhancing the delivery process and customer satisfaction. The app is noted for its reliability and easy setup, with a support team that is responsive, knowledgeable, and helpful in resolving issues efficiently.
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This app has been pretty straight forward to set up, and help has been great. Chat was very responsive, and I was able to get help from someone on a Sunday and the issue was resolved quickly. I recommend this as a great digital download solution, especially for smaller businesses just getting started.
Love this app! I sell digital templates and my customers instantly get their download after purchase. The free version comes with 50 emails per month which is perfect for my small business! Support is fast as well.
Large file size limit than other popular digital download apps on Shopify. Great customer service - real person, quick responses.
This has worked well for us. Their support was very helpful with some of the more advantaged features like the DKIM setup for custom emails.
Thank you so much for sharing your experience! I am happy to help you set up our App in your store. :)
Please let me know if you require any additional assistance with setting up our app.
Best Wishes!
Hassan Khan | Technical Support Specialist
I’m new to Filemonk (and indeed Shopify) and am very impressed with help received from Hassan.
I’ve managed to set up the download link on the customer thank you page which is exactly what I wanted.
Hassan checked that everything was working ok at his end and I’m no longer confused.
Update: had a new query and was helped by Shashi. Very patient. Ultimately this is a great app for sending files I am very happy with it.
The support team is very responsive, and I've been pleased with the service.
Hassan did a great job with my issue. Great response time and very kind.
This app has been really solid so far. I like that it combines both licence keys and file downloads, so I don’t need separate tools to manage everything. Being able to send customers straight to a download page from the thank-you page is a nice touch and makes the whole process feel smoother.
I was also impressed by how much functionality you get even on the free plan. And when I had a small question, customer support replied quickly and helped me sort it out without any hassle.
Overall, it’s a very good app for anyone selling digital products.
Very easy set up and no issues with digital downloads! Finally found an app that works flawlessly!
Snelle en goede service! goede communicatie