Reviews (336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery features that boost customer satisfaction. It's praised for its ease of use, straightforward setup, and exceptional customer support, with staff members like Sneha, Sandesh, and Anaam specifically commended for their responsiveness. Key features include notifications for updated files and customizable email deliveries, enhancing brand consistency. The app is also appreciated for its affordable and scalable pricing, significantly improving business operations by streamlining workflows.
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Haven't had a huge amount of experience with the app itself at time of writing as I'm still doing legwork on digital options while setting up my store, but I've spoken with Vishu from Filemonk on a few occasions now, and he has been incredibly helpful and quick to respond to my queries and questions. The customer service is definitely great here.
This app is very good, I've never had a problem and neither had my clients, also the users support is great!. I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also ...
Thank you for your detailed review! It’s fantastic to hear that Filemonk has been running smoothly for you and your clients. I’m glad I could help with your setup and customize the app to fit your specific needs. Your satisfaction is really important to us, and we're always here to make sure everything works just the way you want it. :)
- Sneha / Merchant Success
Awesome Experience! It's quite easy to get around yet very versatile. They even gave us some free extra storage to get started!
Great App for creating a links to templates in Canva. It would be even better if the order was automatically marked as fullfilled in shopify. Currently I have to do this manually.
Hi there! Thanks for the feedback, we do have the feature to automatically fulfill orders with digital products on all our paid plans.
I've sent you a personal email with all the details :) Please feel free to reach out if you have any questions about this, we're here to help
-Anaam / Merchant Success Lead
So far so goo, customer service was helpful
Thank you for the review! So glad to know Filemonk is going great for you. We're always here to help. :)
对于中国的商家语言设置没有中文有的时候工作没有搞懂或者无法顺利完成
Have been using this app since March 2024. Highly recommended.
Sehr netter, schneller und kompetenter Support!
Hi good day,
So far this app has been really good. I have not had any issues with it so far. Customer service has been great. Very timely and responsive. I would recommend this app to anyone.
Great app so far.
I would recommend this if you need to manage pdf things in shopify.
The interface is understandable and the support is good