Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and features like auto-generated license keys, watermarking, and customizable download buttons. It uniquely supports external links for digital products, enhancing customer satisfaction with quick and reliable delivery. The customer support is frequently highlighted as responsive and helpful, with regular updates that improve app functionality and resolve issues promptly.
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Super good! And they have amazing customer service.
App is amazing and tech support is the best I've received from any apps on the Shopify store. These guys are on the ball, patient, and extremely helpful. I had a few user error snags and it took minuites to figure out. Now the app is running smoothly and my customer are happy!
Thank you so much for your Awesome review! :) It makes me really happy to learn that your customers are happy. It is a pleasure for us to provide help and support. I'm glad to learn that you find our app easy and our support helpful.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
Easy to use! I love the option that allows you to notify buyers of updates.
I have just started using filemonk, so I can't really tell if this app works for me. However, I must stressed that filemonk support is fantastic. I chatted Nagaraj for support, and he has been very helpful and able to solve my issue and elevate my concerns. Thank you filemonk.
A useful and easy to use app.
Still a newbie in using it, but I am pleased so far.
Thank you so much for your kind words! :) I'm very happy to learn that you're finding things easy.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
Really impressed at the support I received. Was struggling to link my digital product so used the chat facilities. Managed to lose the chat switching between screens but within a few minutes had received a personalised video by email showing me exactly what to do. Over and above customer service
Thank you so much for the kind words in your review :) It was my pleasure to help you get set up with Filemonk.
So glad to hear that the video that I sent helped you. Feel free to reach out for anything, we're always around to help.
Wishing you the best of luck!
-Anaam / Merchant Success Lead
Nagaraj was extremely helpful! He solved the issue, was polite and curious, and was a joy to work with.
I like this app, and the support team is always quick to help with any issues. I hope the app remains user-friendly.
Thank you for your feedback! 😊 We’re so glad to hear that you like the app and that our support team has been quick to assist you. Ensuring a user-friendly experience is a top priority for us, and we’ll continue working hard to keep it that way!
If you ever have any suggestions or need help, don’t hesitate to reach out. Wishing you all the best with your business!
- Sneha / Senior Technical Support Specialist
This is a pretty good and organized app for digital content selling website. I am highly recommending to give it a try. Their support is also pretty quick and helpful, specially Anaam from their support team helps me a lot.
So far, I've had a great experience with the app. Easy and intuitive to set up. When I had a (very small) issue, customer service (Sandesh) responded quickly and resolved it within hours. I'll come back to update my review once I've had more time using it.
Thanks a ton for writing a review! Super appreciate the kind words and we'd love to see an updated review after all the new changes coming to the app in December :)
-- Sandesh / CEO