Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (285)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for selling digital products due to its seamless Shopify integration and robust features, including auto-generated license keys and support for large files. It handles unlimited orders without bandwidth limits, offers easy migration from other apps, and allows file updates with customer notifications. The support team is praised for their responsiveness and effectiveness in resolving issues, ensuring a reliable and straightforward setup.
Refine
-
By rating
Super happy I found this app, it's been a great way to easily add digital products. Easy to use and set up as a beginner. A lot is customizable, even with the basic plan.
I had an issue where I didn't have something set up properly and Nagaraj stuck with me until it was resolved. Great Support!
Good app. Simple to use and great customer support. I had the pleasure of working wth Vishu to resolve my issue.
Thank you so much for your kind words! :) I'm happy to learn that you find the app simple to use. I was glad to help out with your queries and answer your questions.
We're always open to your questions, concerns, and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
My issue was user error, but I received a lightning-fast response from Hassan and he was wonderful to work with. Very patient and polite and professional. I recommend this app fully - even for noobies such as myself.
I reached out about a couple of issues that I was experiencing today. Vishnu, was so knowledgeable about both of them and helped me quickly and easily. It was a pleasure to learn and have my issues resolved with such ease and attention.
Thank you so much for your awesome review! :) I'm delighted to learn that you find the service helpful and satisfactory. I was glad to help out.
We're always open to your questions, concerns, and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
The app works seamlessly. Customer service is some of the best I have received. I can't wait to get more products in store to use with this app. If you have tried others and son't like them, look no further. I couldn't be more happy with the integration.
Thank you so much for the wonderful review! I'm really glad to hear that the integration has been seamless for you and that you’re happy with the experience so far. It was great helping you add the download button to the order confirmation email. If you need any further assistance as you add more products, I’m here to help anytime!
Nagaraj | Technical Support Specialist
The app works perfectly and customer service has been great as well. Thank you!!
I am new to selling digital products, but so far I am happy with my choice of Filemonk. I have found all of the answers to my questions about set up, and the support person I chatted with briefly was very helpful. Will recommend to my other e-commerce buddies.
I'm just starting out with digital downloads from my store and I have to say, Filemonk is easy to set up and delivers a great product to my customers. It's no hassle, easy to use, and good looking from the customer side. Their free subscription is great for getting started and I imagine I will be upgrading soon because I'll be getting a lot more traffic with this app.
Thank you for your thoughtful review! I'm glad to hear that you're finding Filemonk easy to use and helpful for your digital downloads. It was a pleasure assisting you with your concern, and I appreciate your trust in our app. We're always here to help as you continue growing your store! 😊
Nagaraj | Technical Support Specialist
I just installed Filemonk today and started using it for managing my digital products. The app is straightforward and works smoothly. Special thanks to Nagaraj from support for being very helpful and responsive. Highly recommend for anyone selling digital downloads on Shopify!