Reviews (255)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products due to its seamless delivery system and user-friendly interface. It offers a free trial and affordable paid plans with advanced features. Merchants can customize email text, logo, and message, and add a "download" section to the customer purchase history page. The support team is praised for their quick response and dedication. The app also provides analytics tracking and file delivery confirmation, making it particularly effective and affordable for small businesses.

December 4, 2022

Filemonk is reliable unlike Shopify's Digital Downloads app. I havent had any problems so far and has great features

IOSArt
United States
About 18 hours using the app
April 25, 2023

Just wanted to thank you for your welcome email and let you know I ended up choosing your app over the others I downloaded. All the info you've provided on all the pages is super helpful. Thanks for everything you're doing!

Blythe Green
United States
About 17 hours using the app
April 20, 2022

It's the perfect app to provide digital downloads for our customers. Accepts any kind of format for any size. Thank you!

Tiger Blood Tapes
Canada
About 16 hours using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

July 11, 2022

Just installed the app last night. I was looking for a seamless digital download experience for clients and this could not be more perfect. No issues at all and it does exactly what I wanted it to do. Very very happy so far.

Jordan Connelly Studio
United States
About 14 hours using the app
Artos Software replied July 28, 2022

Thank you so much for the kind words in your review! I recently launched new features & plans that'll better support your business. Please do check them out and & reach out if you have any feedback, suggestions or queries. Have a great day. :)

February 10, 2023

i had some issued but the chat is soooo helpful even at 3a in the morning!!!!!! He went out of his way to solve it for me

Anniceisims
United States
About 2 hours using the app
May 23, 2022

Wonderful app! Simple and very easy to use. Straightforward interface and instructions. Definitely check this app out!

1eyed 1der designs
United States
About 2 hours using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

May 26, 2022

I installed the app today and it's very easy for use. Thank you for available this app in free plan!! The best...

Lemon Store
Brazil
About 1 hour using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

March 10, 2023

App does exactly what I need, and the person running the app is super kind and answered within minutes of me writing through the support live chat <3

hypnvault2
Italy
17 minutes using the app
September 30, 2022

The app is easy to set-up and customize, and worked well for our purposes. We had no difficulties using it. Love a simple, straightforward app!

Native@Shopify || ERG
Canada
May 8, 2024

3XÍGUO
Brazil
16 days using the app