Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (285)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products due to its seamless Shopify integration and robust features, including auto-generated license keys and support for large files. It handles unlimited orders without bandwidth limits, offers easy migration from other apps, and allows file updates with customer notifications. The support team is praised for their responsiveness and effectiveness in resolving issues, ensuring a reliable and straightforward setup.

July 9, 2024

Very simple and easy to use.

7ThirtyWorld
United States
10 months using the app
October 7, 2022

I found this app when looking for a good way to organized our digital product library. I was very impressed with the intuitive interface and how easy it was to set up. So far we have had no issues to note and it has done everything we need.

The Mom Edit
United States
2 days using the app
June 30, 2024

very good

Cabbage & Tyler
Taiwan
8 months using the app
Artos Software replied July 5, 2024

Thank you for the review. So glad to know that Filemonk is easy to use. We're always here to help. :)

- Sneha / Merchant Success

July 28, 2022

great free app at the start however if i had known that this would change to a paid app i may have not used it as the prices are steep and so now ive a lot of hours uploading all my files to now having to find another suitable app or website for my downloads as i cannot justify your prices.

Theo’s Little Treasures
United Kingdom
About 1 month using the app
Artos Software replied July 28, 2022

Hey, there. Kartik here from Filemonk! I completely understand your concern, and I wanted to let you know that as one of my first few customers - 1) you have access to all paid plan features & no limits on bandwidth for the next 3 months, and 2) I'm more than happy to provide a discount on any of the plans if you're interested.

As a 1 man team, I need to make sure that the apps make some revenue so I can re-invest it back into support, building new features and helping you get more done. But there is no rush and I'm happy to support you until you're ready to pay.

I've also sent you an email and I hope to hear back from you soon! :)

June 30, 2022

Excelente aplicación, muy fácil de usar. Toda su plataforma es muy intuitiva y va de maravilla. Recomendada 100%

laguia11
Spain
1 day using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

August 23, 2022

I'm using this app in combination with the Buy Button API on an external website, meaning that our original Shopify storefront is disabled. It works perfectly. The developer is very responsive. Thumbs up!

PEAK Berlin
Germany
1 day using the app
September 25, 2023

A great plugin with great customer service!

Hecate Gaming
Hong Kong SAR
1 day using the app
July 18, 2024

Very helpful customer service. Pretty easy to manage app!

Cyclic Reset
United States
About 24 hours using the app
Artos Software replied July 26, 2024

Thank you for your kind words! We're happy to know that Filemonk is easy to manage and we could help set up the app. We wish you the best for your store. :)

- Sneha / Merchant Success

October 17, 2023

Compared to other apps, FileMonk offers a little more storage to start—that's why I switched. Plus, the UI is pretty and clean. Took a little bit of jerry-rigging to get it tailored to my specifications, but it wasn't hair-pulling, and a quick Google search helped troubleshoot any issues.

I'll be happy to stay committed to FileMonk for as long as it works.

Falvie's Shop
Canada
About 23 hours using the app
May 15, 2024

Great product and great service. Sneha in support was prompt to respond my our queries and was able to help us resolve our problem quickly

Moneysmart Singapore
Singapore
About 20 hours using the app