Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (284)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products due to its seamless Shopify integration and robust features, including auto-generated license keys and support for large files. It handles unlimited orders without bandwidth limits, offers easy migration from other apps, and allows file updates with customer notifications. The support team is praised for their responsiveness and effectiveness in resolving issues, ensuring a reliable and straightforward setup.

September 15, 2023

I asked for support and received a response not even 5 minutes later. I also really like the option to stay on a free plan if you don't have more than 30 orders a month. This is great for small businesses or someone who's just starting out. Thank you! :)

Andreas Wolff
Germany
About 1 hour using the app
May 19, 2022

I needed an app to allow me to include digital downloads with my board game, Anthromancer - this seems to do the trick. There was a built in chat feature that allowed me to directly contact the lead developer and ask questions and discuss my needs. Excellent customer service. I'm hopeful to see how this app grows.

Anthromancer
United States
35 minutes using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

July 5, 2024

So far so goo, customer service was helpful

Femmyst: By Ashlee Jowett
Canada
About 2 months using the app
Artos Software replied July 8, 2024

Thank you for the review! So glad to know Filemonk is going great for you. We're always here to help. :)

March 10, 2023

App does exactly what I need, and the person running the app is super kind and answered within minutes of me writing through the support live chat <3

hypnvault2
Italy
17 minutes using the app
June 3, 2024

Easy to use. Great customer service! Just wish it was a little cheaper since shopify is pricy (for my budget) to begin with. But I was given a discount so that was super helpful!

Shabby Pickle Parties
United States
2 months using the app
July 17, 2024

Me encanta esta aplicación, soy nueva vendiendo productos digitales y me ayudaron con el early stage program para tener los beneficios de un plan a un menor costo. Todo el proceso para que mis clientes descarguen el archivo es muy fácil y amigable. Estoy muy contenta de haber encontrado esta aplicación

Pawrents Sewciety
Mexico
1 day using the app
June 20, 2025

Beata Home
United States
5 months using the app
June 30, 2025

courtland.dsn
United States
29 days using the app
June 7, 2025

Order Selecting Simplified
United States
About 1 month using the app
June 19, 2025

Companion's Fresh
United States
8 days using the app