Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (366)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products, noting its ability to streamline the delivery process and ensure quick, reliable distribution post-purchase. It's praised for its ease of use, straightforward setup, and responsive customer support. Key features include customizable email templates, direct integration of download links into thank-you emails, and notifications for file updates, all contributing to enhanced customer satisfaction. The availability of a free plan and extensive customization options for email communications and file delivery settings further increase its appeal among Shopify merchants.

September 5, 2023

This is a great app that has met all of my needs for digital downloads! My entire shop are digital downloads, so it's really important that this is seamless for me (I tried the free version from Shopify and it just did not cut it). The best part about this app is Kartik: he is so responsive and so willing to make adjustments to the product to meet specific needs. Thank you, Kartik!

The Graceful Baker Shop
United States
About 1 month using the app
August 15, 2023

I'm truly amazed by this app! The setup and usability are incredibly simple, boasting fantastic options. What truly blew me away was the level of dedication displayed by the customer service team their assistance and professionalism are unparalleled. If you're in search of an app for your digital products, YOUR SEARCH ENDS HERE. HIGHLY RECOMMEND IT TO EVERYONE. Many thanks!!!

369 Tesla Manifestation
United States
About 1 month using the app
June 12, 2022

Super easy to use and just what I was looking for. Thank you to the creators. Looking forward to the pricing options to come. Would love a feature to where there is a limited number of downloads and any other known security features for audio

Your Thoughts Create
United States
About 1 month using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

July 29, 2022

This app makes it so easy to have digital downloads in my shop. I've had zero issues with it, including being able to use discount codes. Would recommend!

Jessica Molina
United States
About 1 month using the app
December 17, 2022

I am using Filemonk for delivering my digital download files. Great product and amazing customer service - they added a feature to help the process of my digital files run smoother! Thank you.

rosevillecreative
United Kingdom
About 1 month using the app
March 24, 2023

This app has been fantastic so far! Has completely met our needs for Digital Products on our website, and in our case the app is totally free. A huge shoutout to the creator, Kartik, for creating such an awesome service for the Shopify community.

Let's Transcribe
United States
About 1 month using the app
July 13, 2023

Good experience and support. Appreciate the prompt help when reaching out for support. Thank you, and I recommend it.

Education Support E-book
Myanmar (Burma)
About 1 month using the app
August 21, 2023

Excelente! Muito funcional, fácil de usar e configurar, o suporte é ótimo.
Indico a todos, eu precisei de ajuda para corrigir um erro no momento da configuração e fui rapidamente atendido.

ATIVAR ONLINE - GIFTCARDS | GAMES | CÓDIGOS PIN
Brazil
About 1 month using the app
November 2, 2023

Excellent customer service ! Overall it’s a very good app if you want to sell ebooks or pair an ebook with a physical product ! 10/10

rejuvifi
United States
28 days using the app
Edited January 8, 2023

5 STARS ALL THE WAY BABY!!! THIS APP IS GREAT FOR MY DIGITAL ART. EVEN THE LIVE CHAT CUSTOMER SERVICE WITH KARTIK WAS GREAT. HE ANSWERED MY QUESTIONS INSTANTLY AND HELPED ME FIGURE OUT A FEW THINGS WHILE GETTING STARTED USING FILEMONK. I ALSO LIKE THE ABILITY TO ADD MULTIPLE FILES TO EACH OF MY LISTINGS INSTEAD OF ONLY 1 LIKE OTHER APPS. THE ONLY ISSUE I SEE IS WHEN I LINK A FILE TO MY LISTING AND REFRESH THE BROWSER, THE LISTING SAYS THERE AREN'T ANY FILES LINKED. HOWEVER, WHEN I GO TO THE FILES SECTION,ITS THERE. ITS A BIT CONFUSING. WHEN I CLICK THE LISTING ON THE LEFT, I WANT IT TO SHOW THE FILE CONNECTED ON THE RIGHT; EVEN IF I LEAVE THE PAGE, REFRESH AND COME BACK. OVERALL, ITS A GREAT APP. THANK YOU KARTIK!!!!

FairStreet Ink
United States
27 days using the app