Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (397)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently delivering a variety of digital products, enhancing customer satisfaction and boosting sales. It features an easy setup, user-friendly interface, customizable download buttons, watermarking, and smooth handling of large files. The app is known for its reliability and regular updates that enhance security and functionality. The support team is praised for their responsiveness and personalized assistance.

October 27, 2024

Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.

NORDIC SIMPLY
Denmark
8 months using the app
November 18, 2024

I am beyond impressed with Filemonk! I had an issue with my digital product delivery and reached out to their support team. They responded very quickly and resolved the problem. Very helpful and friendly service. Thank you Sneha! Filemonk has made managing my digital downloads seamless, and their commitment to customer satisfaction truly stands out. Highly recommended! ✨

Rewire and Thrive
South Africa
About 1 month using the app
Artos Software replied December 9, 2024

Thank you for your wonderful review! I'm glad we could help make sure you're able to use Filemonk without a storefront. We wish you the best for your store.

We're always here for you! :)

- Sneha / Merchant Success Team

November 12, 2024

I am truly impressed by their customer service. The team is incredibly prompt, professional, and knowledgeable. They go above and beyond to be helpful and approachable, making every interaction a pleasant experience. I genuinely appreciate their friendly and caring approach.

AIM ATTITUDE
United States
3 months using the app
Artos Software replied January 13, 2025

Thank you so much for the kind words! I'm thrilled to hear that you had a pleasant experience with our support. It was my pleasure to help with the DKIM authentication to ensure your digital downloads are sent smoothly through your custom email.

If you need anything else, don't hesitate to reach out!

Nagaraj / Technical Support Specialist

January 10, 2025

Nagaraj was extremely helpful! He solved the issue, was polite and curious, and was a joy to work with.

Author Regina Morris
United States
6 months using the app
January 9, 2025

This is a pretty good and organized app for digital content selling website. I am highly recommending to give it a try. Their support is also pretty quick and helpful, specially Anaam from their support team helps me a lot.

Teri Farrari
United Kingdom
3 days using the app
October 12, 2024

I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.

Youcantknoweverything Education
United Kingdom
About 1 year using the app
November 22, 2024

I really like this app - I've some very large files that were hard to deal with on other platforms, this has worked great - Quick support and good pricing. Recommended.

Galactiv8
United Kingdom
14 days using the app
Artos Software replied November 25, 2024

Thanks so much for the review! We rolled out a massive upgrade to our upload/storage service earlier this year and I'm really glad that it's working a-okay with large files!

Let me know if there's anything else we can help you with. :)

-- Sandesh / CEO

January 3, 2025

By far the best digital download app for Shopify. I tried several. This wins hands down for functionality, ease of use and price.

Trap Door Magic Shop
United States
2 days using the app
November 24, 2024

Shashi helped me to make sure and to reassure me that my very first E-Book was downloaded correctly and was working as it should. Thank you Shashi for your help.

Pierce Homestead
United States
10 days using the app
Artos Software replied December 9, 2024

Thank you for your review! We're glad we could help setup your first digital product and test it to ensure everything works smoothly. We wish you the best for your store.

We're always here for you if you need anything else at all! :)

- Sneha / Merchant Success Team

Edited January 12, 2025

Excellent real time help by Shashi. Problem solved for new Shopify store owner Kilbaha Education.

Kilbaha Education
Australia
3 months using the app
Artos Software replied November 7, 2024

Thank you for your review! I'm glad you're liking Filemonk and it helps you sell your digital products easily through files stored in Dropbox. We wish you the best!

We're always here for you! :)

- Sneha / Merchant Success