Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (366)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products, noting its ability to streamline the delivery process and ensure quick, reliable distribution post-purchase. It's praised for its ease of use, straightforward setup, and responsive customer support. Key features include customizable email templates, direct integration of download links into thank-you emails, and notifications for file updates, all contributing to enhanced customer satisfaction. The availability of a free plan and extensive customization options for email communications and file delivery settings further increase its appeal among Shopify merchants.

August 12, 2023

This is a great app, I had a couple questions and the owner Kartik helped me through to the solutions effortlessly, and within a few minutes. I highly recommend Filemonk Digital Downloads.

CindyRoseCreativeContent
United States
24 days using the app
May 31, 2022

Super easy setup and integration with my store. Easy download process for customers with nice templates for business owners.

Zen + Bloom
United States
24 days using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

March 1, 2023

I really love this app because it's simple to use and very efficient ! And whenever I have a problem I can reach to its owner who is always happy to help and very quick to find an easy solution ! First time I'm building a website by myself, I will surely use this app again for the next ones. Don't hesitate to try it out !

Batlik
France
23 days using the app
March 6, 2023

Great product! Works exactly as expected. Easy to set up and looks good. Also, Kartik has been very quick to reply to questions.

ScrumMastered
Canada
22 days using the app
May 26, 2023

Great, affordable app! Very clear for both the business owner to use as well as for the customer who's buying the digital product.
I wanted our customers to only receive 1 email with both the order confirmation and the download button. At first, it wasn't possible to disable the mail sent by Filemonk so I reached out to Kartik. He updated his app in a day, to cater to our needs. On top of that he provided me with a new piece of coding that I could add to the Shopify order confirmation mail which would show an eye catching download button and would get the customer in the Filemonk flow.
For someone who's in online business but is not a web developer, this kind of support is GOLD!
Thanks Kartik!

Notches
Belgium
21 days using the app
August 22, 2023

I was stressing out with other apps failing me and my store's needs- THEN I found Filemonk, and with Kartik's helpful service I was able to seamlessly set up selling of digital files with zero issues! Thank you Kartik!

Bible & Brush
Australia
21 days using the app
December 1, 2022

I had an issue uploading a large file (7gb) so I contacted the Filemonk support team and they we're extremely helpful and even uploaded the file for me. There aren't many free apps that support that file size so I'm glad I found this one!

Johnny Tromboukis Woodworks
United States
20 days using the app
September 18, 2023

This has been by far one of the better Apps for my shopify store. most everything about it is easy to navigate the customers receive the product instantly and I don't have to worry about constant babysitting of the App.

lash apothecary
United States
19 days using the app
October 7, 2023

Great service all round, i'm happy so far :-)

Ultimate Blend Ltd
United Kingdom
17 days using the app
September 9, 2022

This app is amazing!
Provides all the tools necessary to sell digital files and create a great customer experience.

Dgphotoholic
United States
16 days using the app