Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (365)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for selling digital products, noting its ability to streamline the delivery process and ensure quick, reliable distribution post-purchase. It's praised for its ease of use, straightforward setup, and responsive customer support. Key features include customizable email templates, direct integration of download links into thank-you emails, and notifications for file updates, all contributing to enhanced customer satisfaction. The availability of a free plan and extensive customization options for email communications and file delivery settings further increase its appeal among Shopify merchants.
Refine
-
By rating
I found this app when looking for a good way to organized our digital product library. I was very impressed with the intuitive interface and how easy it was to set up. So far we have had no issues to note and it has done everything we need.
I asked for support and received a response not even 5 minutes later. I also really like the option to stay on a free plan if you don't have more than 30 orders a month. This is great for small businesses or someone who's just starting out. Thank you! :)
A great plugin with great customer service!
It's amazing that I can use these services for free. I'm willing to pay a subscription fee. And it would be nice if there was a function for customers to receive receipts.
Thank you so much for the kind words in your review! I would love to understand more about customers receiving receipts. Please do reach out to me and I will look into it at the earliest. :)
I needed an app to allow me to include digital downloads with my board game, Anthromancer - this seems to do the trick. There was a built in chat feature that allowed me to directly contact the lead developer and ask questions and discuss my needs. Excellent customer service. I'm hopeful to see how this app grows.
Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)
Filemonk is reliable unlike Shopify's Digital Downloads app. I havent had any problems so far and has great features
It's the perfect app to provide digital downloads for our customers. Accepts any kind of format for any size. Thank you!
Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)
Just installed the app last night. I was looking for a seamless digital download experience for clients and this could not be more perfect. No issues at all and it does exactly what I wanted it to do. Very very happy so far.
Thank you so much for the kind words in your review! I recently launched new features & plans that'll better support your business. Please do check them out and & reach out if you have any feedback, suggestions or queries. Have a great day. :)
i had some issued but the chat is soooo helpful even at 3a in the morning!!!!!! He went out of his way to solve it for me
Wonderful app! Simple and very easy to use. Straightforward interface and instructions. Definitely check this app out!
Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)