Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration and efficient handling of large digital files, ensuring immediate product delivery. They praise its user-friendly interface, easy setup, and features like watermarking and customizable download options. The ability to manage and revoke digital content access is also valued. Merchants commend the reliable performance and exceptional, responsive customer support.
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This a great app! It works well and easy to use.
Stellar! Has been great to showcase our new digital products on our website
Thus far we have had an excellent experience with Filemonk. It was easy to attach to our Shop, easy to figure out and all of our customers so far have received the downloads.
Thank you for your wonderful review! I’m thrilled to hear that your experience with Filemonk has been fantastic! It’s great to know that the setup process was straightforward and that your customers are enjoying their digital downloads.
If you need any support or have questions in the future, don’t hesitate to reach out. We’re always here for you!
- Sneha / Merchant Success
This app is great - I've shopped around looking for the easiest customer experience, and Filemonk is it! Thanks for creating this one!
Thank you for the fantastic review! I’m thrilled to hear that Filemonk is meeting your expectations and providing a seamless customer experience.
It was a pleasure assisting you with verifying your account and setting up additional storage under the early-stage program. If you need anything else, just let me know. We’re here to help!
- Nagaraj / Technical Support Specialist
Filemonk is a great app and digital file delivery for Shopify.
Sandesh tech support was kind, knowledgeable and efficient. He worked with me patiently and diligently to have my issue resolved in one session via chat.
I absolutely love how the chat/help feature is embedded in all Filemonk pages so you do not have to dig deep and waste time trying to find how to begin asking for help.
In the end that is the most important, problems occur and customer support is key.
Thank you,
Livinio
Greatest service for digital downloads. And customer support is fast, polite and concise. Can recommend :)
Thank you for your wonderful review! We're glad to know that you're loving the app and our team was responsive and polite in answering your queries. We wish you the best. :)
If you have any issues/ concerns, please do feel free to reach out to us!
- Sneha / Merchant Success Team
So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.
So far I've been able to set everything up nice and easy, and if I've been unsure on something, I've been able to go on the live chat and recieve instance help which has been amazing, Anaam helped me with a couple of things and gave me great customer service!
Great app and simple to understand! And has very helpful customer service with fast response. Highly recommend it!
Thank you so much for your amazing review! I’m thrilled to hear that you find Filemonk easy to use and that our customer service has been quick and helpful. Your recommendation truly means a lot! :)
If you ever have any questions or need support, don’t hesitate to reach out. We're here to help!
- Sneha / Merchant Success
This app is super easy to use! Makes fulfilling my digital products simple. I was also able to double my upload limit with the help of the support team. Really enjoying using this app.