Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and features like auto-generated license keys, watermarking, and customizable download buttons. It uniquely supports external links for digital products, enhancing customer satisfaction with quick and reliable delivery. The customer support is frequently highlighted as responsive and helpful, with regular updates that improve app functionality and resolve issues promptly.
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i really love this App!
For us, its a gamechanger and exactly what we've been looking for.
Also, the fast support is truly amazing. Big Thanks to Anaam for the fast and precise support. for setting everything up that i was missing and for double checking all the previous configurations that were done by myself. I appreciate that alot!
Keep it up, can recommend 100% !!
Thank you so much for the kind words in your review and for the name mention as well :)
It was my pleasure to help set up the 'download button' on the thank you page. I love what you sell and wish you the best of luck.
-Anaam / Merchant Success Lead
Awesome services and fast responses when needed!
Thank you so much for taking the time to leave a review. It was my pleasure in helping you set the download limits for your files.
Please feel to reach out for anything else, we're always around to help :)
Wishing you the best of luck with everything.
-Anaam / Merchant Success Lead
I have had this app for months now. If you sell digital products, this is the only app for you. (Trust me, I've been through them all.)
When I first loaded the app, they were developing many new features. Yet, whenever I discovered something wonky, it was immediately fixed. The entire load and delivery funnel to clients is excellent.
The number of options goes way beyond that because the team at FileMonk listens to their clients!
The app deserves 10 stars, and the service deserves 10 stars. I sell tons of digital art, and this app opens up all the possibilities and ensures the client who paid receives a link to the products as soon as the payment is verified.
In other words, the path from Payment to delivery for this product is usually no more than 90 seconds.
There is nothing more one could ask for if you deliver any digital product, from art to books to any other digital type. It is one of the best apps on the entire Shopify app store.
Wow, that's a kind and thoughtful review! Thanks a ton. Doing our best here to build an amazing product & support experience for selling digital products, and I'm confident we'll only get better. Please keep the feedback and suggestions coming!
-- Sandesh / CEO
Excellent real time help by Shashi. Problem solved for new Shopify store owner Kilbaha Education.
Thank you for your review! I'm glad you're liking Filemonk and it helps you sell your digital products easily through files stored in Dropbox. We wish you the best!
We're always here for you! :)
- Sneha / Merchant Success
Filemonk is a good supplier for digital products, never had a problem. If youre having troubles setting it up, feel free to ask the support. I must admit Filemonk was giving me the best support experience I`ve ever had. There helping you with every single problem and solving it, no matter how much time it takes.
Thank you so much for the kind words in your review :)
It was my pleasure helping you get set up with Filemonk and with the DKIM authentication.
Wish you the best of luck, please feel free to reach out for anything, we're here to help.
-Anaam / Merchant Success Lead
I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.
Thank you for your wonderful feedback! 😊 We’re delighted to hear that you’re happy with Filemonk and that your customers are receiving their resources instantly—that’s exactly what we strive for!
It’s great to know our support team has been responsive and helpful whenever you’ve needed assistance. If there’s ever anything more we can do for you, feel free to reach out anytime. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
sneha helped us very well, very fast and clear information :)
Thank you for your review! I'm glad I could help link your digital file to a product on your store that your customers receive upon purchase. I wish you the best for your store.
We're always here if you need anything else at all.
- Sneha / Merchant Success
So far I've been able to set everything up nice and easy, and if I've been unsure on something, I've been able to go on the live chat and recieve instance help which has been amazing, Anaam helped me with a couple of things and gave me great customer service!
Thank you so much for taking the time to leave a review and for the name mention as well :)
It was my pleasure to help you get your DKIM authenticated and glad that your emails are going out from your custom email address now.
Please feel free to reach out for anything, we're here to help!
-Anaam / Merchant Success Lead
I appreciate the quick response time by all members of the team that I have been in communications with. Though I am navigating grounds i have never explored, the team at filemonk provides security and assurance
Thank you for your review! Thank you for trusting Filemonk to sell your digital products. We're glad we could help you. We wish you the best!
We're always here for you if you need anything else at all. :)
- Sneha / Merchant Success Team
Works very well, thanks!
Thank you for your review! I'm glad I could share the discounts under the Early Stage Program and help setup the app. I wish you the best in selling digital products to your customers.
If you have any concerns/ queries about the app, please do feel free to reach out to us. We're available round the clock! :)
- Sneha / Senior Technical Support Specialist