Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and delivering digital products, praising its easy setup, user-friendly interface, and seamless Shopify integration. They appreciate the customization options for emails and customer experience, as well as the efficient digital product delivery with file confirmation and access revocation features. The app's reliability and responsive customer support are also frequently commended. It offers a free trial and reasonable pricing for the paid version, which provides more storage.

February 28, 2024

My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!

Stephanie's Creations
United States
4 days using the app
February 20, 2024

Works perfectly. Easy setup, very helpful support with quick response time, many features. What else to say. It's really worth a try, especially with their free and trial plans.

CodeWorld.hu
Hungary
5 days using the app
March 29, 2024

Very helpful with customer service and friendly quick response and follow through so great! Awesome and will definitely recommend to others! The support specialist who assisted me was very helpful!

LifeStride
United States
1 day using the app
February 26, 2024

Was easy enough to set up, Customer service was quick to reply. So far, so good. :-)

Designs4UbyLisa
United States
2 days using the app
February 5, 2024

So far, so good! Files are transfering smoothly--no issues!

Emily Kays Artistry
United States
7 days using the app
February 15, 2024

We have only just started using this; the rates are good and the customization of the email that is sent out is limited but it still allows more customization that all of the other apps.

Miss Romantique
United Kingdom
3 days using the app
February 1, 2024

The app works perfectly, is easy to use and is affordable.

True Enrich Solutions
United States
7 days using the app
January 12, 2024

great app and east to use and set up.

ShadedbyShanell
United States
About 1 month using the app
December 31, 2023

This app makes it super easy to deliver your digital downloads to customers! I'm certainly a fan, and I'd recommend to anyone who sells ebooks!

Ancient Artery
United States
4 months using the app
December 29, 2023

I would totally recommend this!

I needed an easy way to send digital files to my customers after they made a purchase, and Filemonk delivered!

Not only is it intuitive to use, but their help videos make getting up and running easy.

You can also check your dashboard to confirm that files were actually sent to the customer after purchase, which is helpful for troubleshooting customer issues.

Super grateful I found this app - give it a try, you won’t be disappointed!

Shop The Queen Life
United States
4 months using the app