Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (419)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and features like auto-generated license keys, watermarking, and customizable download buttons. It uniquely supports external links for digital products, enhancing customer satisfaction with quick and reliable delivery. The customer support is frequently highlighted as responsive and helpful, with regular updates that improve app functionality and resolve issues promptly.
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Very good customer support!
I appreciate the quick response time by all members of the team that I have been in communications with. Though I am navigating grounds i have never explored, the team at filemonk provides security and assurance
Thank you for your review! Thank you for trusting Filemonk to sell your digital products. We're glad we could help you. We wish you the best!
We're always here for you if you ...
Filemonk is AWESOME. It is easy to set up my digital products and makes is so easy to effortlessly sell my digital products. I HIGHLY recommend it!
Thank you for the fantastic feedback! 😊 We’re thrilled to hear that Filemonk has made it so easy for you to set up and sell your digital products effortlessly. Your high ...
I've been really pleased with this app! The support is brilliant, they answered within minutes (I just had an issue with DKIM authentication) and they solved my problem within the hour. I love the customisation, the setup was easy and being able to change the templates is great. Files are issue to upload and link to products, overall 5 stars all the way!
Thank you for your wonderful feedback! I'm so glad to hear that you found the setup easy and that the customization options work well for you. It was my pleasure to assist ...
Excellent customer service. Easy to use!
Thank you so much for the kind words! I’m glad I could assist with offering double storage under the early stage program on your free plan.
If you need any further help or ...
i dealt with Anaam this evening as was very helpful. Thank you
Thank you so much for taking the time to leave a review :) It was my pleasure to help you get started with the app.
We're always here to help, anything you need. Wishing you ...
i really love this App!
For us, its a gamechanger and exactly what we've been looking for.
Also, the fast support is truly amazing. Big Thanks to Anaam for the fast and precise support. for setting everything up that i was missing and for double checking all the previous configurations that were done by myself. I appreciate that alot!
Keep it up, can recommend 100% !!
Thank you so much for the kind words in your review and for the name mention as well :)
It was my pleasure to help set up the 'download button' on the thank you page. I love ...
Filemonk is a good supplier for digital products, never had a problem. If youre having troubles setting it up, feel free to ask the support. I must admit Filemonk was giving me the best support experience I`ve ever had. There helping you with every single problem and solving it, no matter how much time it takes.
Thank you so much for the kind words in your review :)
It was my pleasure helping you get set up with Filemonk and with the DKIM authentication.
Wish you the best of luck, ...
In just one day, all clients are unable to download files as they are flagged as 'infected.' We're now receiving more and more emails every hour from clients concerned that we may be spreading viruses. This issue is a significant setback for our company. Currently, the app is unusable, as even we are unable to download our own files.
UPDATE
Thank you, Sandesh, for the thorough explanation and for ...
Hey there! Thanks for writing a review, and I'm sincerely sorry for the trouble. Unfortunately, one of the stores using Filemonk sold malicious content; our domain was then ...
I have had this app for months now. If you sell digital products, this is the only app for you. (Trust me, I've been through them all.)
When I first loaded the app, they were developing many new features. Yet, whenever I discovered something wonky, it was immediately fixed. The entire load and delivery funnel to clients is excellent.
The number of options goes way beyond that because the team at ...
Wow, that's a kind and thoughtful review! Thanks a ton. Doing our best here to build an amazing product & support experience for selling digital products, and I'm confident ...