Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (391)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and efficient handling of large digital files, ensuring immediate product delivery. They praise its user-friendly interface, easy setup, and features like watermarking and customizable download options. The ability to manage and revoke digital content access is also valued. Merchants commend the reliable performance and exceptional, responsive customer support.

October 22, 2024

Thank you very much for the customer service's help. The response was very fast and helped me solve all the problems. This APP is definitely the first choice APP for customized artworks.

PaletteTales
Hong Kong SAR
About 4 hours using the app
Artos Software replied November 7, 2024

Thank you for your wonderful review! I'm glad we could help setup your own custom email to send emails to your customers and customize the email template. We wish you the best!

We're always here for you! :)

- Sneha / Merchant Success

August 31, 2024

A simple solution to selling digital products on shopify.

Honouring M.E. Crochet Patterns
Australia
3 months using the app
Artos Software replied September 3, 2024

Thank you for your review! It’s great to know the Filemonk is helping you easily sell digital products to your customers. If you ever have questions or need support, we’re here for you! :)

- Sneha / Merchant Success

Edited December 29, 2024

Customer service has been great. I was having issues with the DKIM authentication and the representative solved the problem in just a few minutes. It's also an excellent app for selling digital products.

Thatched Roof Cottage
United States
9 months using the app
October 10, 2024

The support team is incredibly helpful, and the app is easy to use!

Glimmery Moments
Netherlands
7 days using the app
August 23, 2024

Great app, great customer support. love it!!!

Needle Eye Patterns
Canada
About 1 year using the app
Artos Software replied September 3, 2024

Thank you for your review! We’re thrilled that you love the app and our customer support. If you ever need anything, we’re here for you! :)

- Sneha / Merchant Success

Edited November 18, 2024

Inexpensive, easy to use. Got me to do what I wanted without the confusion! And great customer service!

VYTAL
United States
8 months using the app
September 8, 2024

Love the app, my customers do too

King Stories
United States
18 days using the app
Artos Software replied September 17, 2024

Thanks for the awesome feedback! We're delighted to hear that both you and your customers love Filemonk to sell and receive digital products.

If you need any support or have more feedback, just let us know! :)

- Sneha / Merchant Success

December 12, 2024

Excellent customer service. Easy to use!

ABetterD8
United States
About 3 hours using the app
Artos Software replied December 26, 2024

Thank you so much for the kind words! I’m glad I could assist with offering double storage under the early stage program on your free plan.

If you need any further help or have more questions, feel free to reach out, I'm here to help!

- Nagaraj / Technical Support Specialist

November 20, 2024

Great service !

Jess Carmona Art
Brazil
8 days using the app
August 21, 2024

I love it!! It’s great and my customers are happy!!

Final Touches Design Studio
United States
4 months using the app
Artos Software replied August 30, 2024

Hey, there! We're thrilled to hear you love the app and that it’s bringing happiness to your customers! Your excitement makes our day. We wish you the best for your business.

We're always here to help! :)

- Sneha / Merchant Success