Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless Shopify integration and efficient handling of large digital files, ensuring immediate product delivery. They praise its user-friendly interface, easy setup, and features like watermarking and customizable download options. The ability to manage and revoke digital content access is also valued. Merchants commend the reliable performance and exceptional, responsive customer support.
Refine
-
By rating
Everything worked perfectly, thanks to sneha from filemonk team for helping me setup my store.
Very user friendly. Fantastic tech support.
Thanks for the great review! We're delighted that the app is easy to navigate and that our tech support has made a positive impact. We wish you the best for your business.
If you have any more questions or need further assistance, feel free to reach out!
- Sneha / Merchant Success
Tons of customization options for customer views, emails, orders, etc; easy bulk importing of digital files and bulk attachment to products; quick responsiveness by team - really excellent app!
Hi there! Thank you so much for taking the time to write such a kind review, we appreciate it :)
Glad to hear that you were able to customize the settings based on your preference. Best of luck with everything.
-Anaam / Merchant Success Lead
I haven't launched my store yet, but I do have everything set up with Filemonk. I also have already tested all of the processes and can confirm that they all work smooth. With the $20/m plan (which their great support can get lowered if you are just starting out) you can have your full system for your digital products 100% in your store, with no Filemonk branding on any screens. It is 100% customizable to what you want it to look and feel like. If you're looking to get into the digital product space, and want a reliable app by your side? You found it!
Thank you for your detailed review! We're thrilled to hear that you're happy with Filemonk's setup and our wide range of customization options. It's great to hear that you love having the download page integrated into your store.
If you need any further assistance as you launch your store, we're here to help!
- Sneha / Merchant Success
Easy to use.
Thanks for the feedback! We're glad to hear you find the app easy to use. We wish you the best.
If you need any help or have more feedback, just let us know! :)
- Sneha / Merchant Success
I had an issue setting up the Dkim autentication and Anaam helped me in the blink of an eye!!!! 10/10 customer support!!! And the app is amazing!!!
Thank you so much for taking the time to write a review. It was my pleasure to help you with the DKIM authentication.
I'm so glad that your emails will be sent from your business email now. Best of luck with everything :)
-Anaam / Merchant Success Lead
I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also customised for me ftom their back end team. All in all I am very happy with their product and especially Sneha's help has been tremendous. Thank you.
Thank you so much for your kind words! I'm happy I could help set up the app and our team could customize it as per your requirements. I wish you the best! We're here to help anytime.
- Sneha / Merchant Success Lead
Very user friendly and extremely helpful support
It's a great app for selling digital products. It's very simple to use.
The feature I like the most is I get the mail immediately when the file fails to get delivered. This helps me to provide better support tou customers
Thank you so much for the review! So glad to know Filemonk simplifies selling your digital products and our email notification on failed deliveries keeps you updated. We're here to help anytime. :)
-Sneha / Merchant Success
funciona perfecto!
Gracias por tu maravillosa reseña! Nos alegra saber que Filemonk ayuda a vender productos digitales a los clientes y funciona como se esperaba. Siempre estamos motivados para crear nuevas funciones para la aplicación. Te deseamos lo mejor.
Si alguna vez tiene alguna inquietud o enfrenta algún problema, ¡no dude en contactarnos!
- Sneha / Merchant Success Team