Reviews (52)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 10, 2025

Very useful app. The interface is very well developed, and the CS staff is really supportive and helpful. Solved my issue very fast.

Cafuné
Hong Kong SAR
2 months using the app
October 23, 2025

Great customer service

rmfscrubs.com
United States
4 months using the app
October 13, 2025

Top, application facile à installer, et le service client a été là pour m'aider à resoudre à la réalisation. Facile à utiliser. Recommande!

Urban Meuble
France
3 days using the app
May 30, 2024

Cymbiotika - Our experience with Firework has been great. We use firework for UGC videos on our Product Pages as well as using it for Livestreams when we do product launches. It is reliable and the team is also super responsive. We also recently used the simultaneous livestream feature to go live on Instagram and it was a success. We are excited to continuing working with Firework and all of its features!

CYMBIOTIKA
United States
About 2 years using the app
Firework replied June 21, 2024

Thank you so much for the review! We love UGC videos on product pages as well as your livestream experience. We are equally excited to continue supporting your success!

September 16, 2024

My team and I have been incredibly impressed by Firework's interface which is user-friendly and straightforward, catering to users of all levels. The stream quality is world class and the experience is intuitive.

Live Shopping
South Africa
Almost 2 years using the app
June 4, 2024

We have worked with Firework for 2 years with great success. Increased conversion rate on multiple site points and increased value from the content we already paid for on other channels, what more could you ask for? Plus, their team has been incredibly helpful whenever any issues pop up. Would absolutely recommend.

Kopari Beauty
United States
Almost 2 years using the app
Firework replied June 21, 2024

Thanks so much for the review and recommendations. We love to be able to help with your experience and conversion rate on site!

July 14, 2024

Onboarding was actually enjoyable, such a great team. The platform is super easy to use and looks great on our site. Very elevated in comparison to the other apps they claim to do the same thing

OddBird Co.
United States
7 months using the app
Firework replied September 4, 2024

Thanks so much for your review. We are glad to hear you had an enjoyable onboarding experience and we are excited to continue support your success!

September 28, 2024

The Fireworks team has been exceptional to collaborate with. Integrating new app providers with our headless storefront can be challenging; however, Fireworks was straightforward to set up. Even when we encountered technical issues, their technical team assisted us in resolving them promptly, demonstrating a high level of expertise and commitment to customer satisfaction.

Thanks to Fireworks, we have successfully incorporated shoppable video content into our website without compromising performance. This enhancement has not only improved user engagement but has also contributed positively to our overall sales strategy.

Overall, our experience with Fireworks has been highly rewarding, and we look forward to continuing our partnership.

Karma and Luck
United States
6 months using the app
May 29, 2025

For me, it'sn't just about embedding videos. It's about creating an interactive experience. I love the option to add quizzes within the videos – it's a good way to capture attention. Honestly, it's making my site a more fun place to shop, and that translates into longer visits.

Lily World
Romania
3 months using the app
Edited October 21, 2024

Getting started with Firework was smooth. After four months, I continue to be impressed with its capabilities. It's made my site more interactive and engaging. Abhi and Rebeca provided excellent support when I was ready to dive a bit deeper into the product. I highly recommend this app for businesses of all sizes.

Adorned Rebel
United States
4 months using the app