Firework Shoppable Video & UGC

Our team recently added Firework to our website and have had the best experience. The team is incredibly hands on, response times are 24/7 and communication clear. The implementation process was simple and the app itself is incredibly intuitive, a great user experience all around.

The customer service and professionalism is just another level. I have worked with 4 different people and my thoughts after each call were: wow, what a team, I hope I can replicate that in my business.

Jordan, Tal, Eduardo, Tarun.

About the product: I've been looking for a way to showcase videos of our fitness products and the solution Firework provides is incredible. Easy to install, easy to use, and works great. I think this is going to be great for our business. I've only used videos but hoping to expand to other services.

Getting started with Firework was smooth. After four months, I continue to be impressed with its capabilities. It's made my site more interactive and engaging. Abhi and Rebeca provided excellent support when I was ready to dive a bit deeper into the product. I highly recommend this app for businesses of all sizes.

The Fireworks team has been exceptional to collaborate with. Integrating new app providers with our headless storefront can be challenging; however, Fireworks was straightforward to set up. Even when we encountered technical issues, their technical team assisted us in resolving them promptly, demonstrating a high level of expertise and commitment to customer satisfaction.

Thanks to Fireworks, we have successfully incorporated shoppable video content into our website without compromising performance. This enhancement has not only improved user engagement but has also contributed positively to our overall sales strategy.

Overall, our experience with Fireworks has been highly rewarding, and we look forward to continuing our partnership.

Fabulous sales team! We love Firework on our website and it was so easily integrated into our Shopify site. Customers who interact with our Firwork videos have been converting 11x higher than those who do not interact with a video. We look forward to continue working with them.

We have worked with Firework for 2 years with great success. Increased conversion rate on multiple site points and increased value from the content we already paid for on other channels, what more could you ask for? Plus, their team has been incredibly helpful whenever any issues pop up. Would absolutely recommend.

Cymbiotika - Our experience with Firework has been great. We use firework for UGC videos on our Product Pages as well as using it for Livestreams when we do product launches. It is reliable and the team is also super responsive. We also recently used the simultaneous livestream feature to go live on Instagram and it was a success. We are excited to continuing working with Firework and all of its features!

I would definitely recommend! 10 out of 10!

We were using another UGC video vendor and was called out on their user experience on our site. We switched to Firework and could not be happier.

Conversion and engagement has increased tenfold and they have very good support! Could not recommend more!

Very useful app. The interface is very well developed, and the CS staff is really supportive and helpful. Solved my issue very fast.

Great app with excellent service - loved being able to have a Zoom call for assistance on what turned out to be a simple fix. Thank you!