Reviews (122)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the return process, enhancing customer satisfaction and operational efficiency. It features automatic approvals and label generation, reducing manual effort, and includes smart return rules to optimize customer solutions. The user-friendly interface is easy to navigate for staff and customers, and it supports customizable return pages and multiple languages, making it ideal for a global audience. Merchants also value the quick and seamless integration with existing systems and highlight the responsive and helpful customer service team.

August 26, 2024

Plateform makes returns easy. Get started today!

Upflutter
Pakistan
1 minute using the app
February 19, 2024

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

The Woods Maine
United States
Almost 2 years using the app
May 28, 2024

The automatic approval process and instant label generation are fantastic features that have reduced our workload significantly.

husstles.com
Pakistan
About 1 month using the app
May 31, 2024

The smart rules ensures customers get the best solutions!

TrendTrooveUsa
United States
About 2 months using the app
June 2, 2024

This app saves valuable time with its automatic approval and shipping label generation. Highly Recommend!

ZenithZing
United States
19 days using the app
May 25, 2024

FlaxReturn simplifies the return process immensely. With its intuitive interface and smart rules, managing returns is a breeze. Highly recommended!

ComfyCorner
United States
24 days using the app
May 27, 2024

With FlexReturn, return management has become much more efficient. The automatic approval and shipping label generation features are lifesavers!

BreezeMaart
United States
24 days using the app
January 25, 2024

I have been struggling to get support to help me resolve the 500
Server Error issue to use the app. They have stopped replying to me

Orbit Rings
South Africa
15 days using the app
Flextech replied February 3, 2024

We were on public holiday.
Sorry to miss your email and cause you troubles.

Now we are handling your issue.
We have request access to your store to fix this issue, please accept. Thanks!

November 18, 2024

Fantastic and easy way to manage return requests. Amazing app. Love it!

Luxe Store
United States
About 4 hours using the app
August 19, 2022

Awesome support and they do a brilliant job. The return app help us process customer returns faster and enhances our customer experience.

caratara
United Arab Emirates
Almost 2 years using the app