Reviews (117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for streamlining the return process with features like automatic approvals and label generation. They praise its user-friendly interface and automation capabilities, which enhance customer satisfaction by providing tailored return solutions. The responsive customer service, seamless integration, and customization options are also appreciated for maintaining brand consistency and improving operational efficiency in handling returns.
Refine
-
By rating
Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.
This app saves valuable time with its automatic approval and shipping label generation. Highly Recommend!
FlaxReturn simplifies the return process immensely. With its intuitive interface and smart rules, managing returns is a breeze. Highly recommended!
With FlexReturn, return management has become much more efficient. The automatic approval and shipping label generation features are lifesavers!
I have been struggling to get support to help me resolve the 500
Server Error issue to use the app. They have stopped replying to me
We were on public holiday.
Sorry to miss your email and cause you troubles.
Now we are handling your issue.
We have request access to your store to fix this issue, please accept. Thanks!
Customer service is fantastic! Simple to apply. I'm glad I selected this app.
Awesome support and they do a brilliant job. The return app help us process customer returns faster and enhances our customer experience.
Awesome app! It fits the return workflow of my shop perfectly. Quite simple and easy to setup. Customer service is professional.
We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!
Thank you very much, this app is great and the team are helpful :)
Thank you for your review. We will try our best to help you.
Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.
Thanks for the review. We will do our best to help you.