Reviews (121)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the return process, enhancing customer satisfaction and operational efficiency. It features automatic approvals and label generation, reducing manual effort, and includes smart return rules to optimize customer solutions. The user-friendly interface is easy to navigate for staff and customers, and it supports customizable return pages and multiple languages, making it ideal for a global audience. Merchants also value the quick and seamless integration with existing systems and highlight the responsive and helpful customer service team.

August 18, 2024

The system is efficient and user friendly, making it a great tool for our team and enhancing the overall customer experience.

Al Azqa
United States
About 2 months using the app
September 23, 2024

The platform is simple to use, and the automation takes care of the tedious tasks for us. Our customers have noticed the quicker turnaround, which has improved their overall experience.

Pulserz
United States
4 days using the app
August 11, 2024

Plateform is an excellent solution for handling returns. The platform’s user friendly interface and automated features, such as instant approval and label generation, have made our return process seamless. Our team and customers both appreciate the efficiency it brings.

AlexaStore
Pakistan
About 2 months using the app
October 14, 2024

The platform has taken the hassle out of handling returns. Automatic label creation and approvals have saved us a ton of time, and customers appreciate the quicker service.

Minimap
United States
26 days using the app
September 20, 2024

I had a great experience with this tool. The support team is very cooperative. I recommend to everyone

Revëra Jewelers
United States
About 1 month using the app
September 12, 2024

Absolutely great app, really helps keep a track of customer returns. Would definitely recommend.

mt shop
United States
29 days using the app
October 24, 2024

Very nice! very good customer service, quick responses and knowledgeable people

PEARL SHOP
United States
26 days using the app
September 10, 2024

The app is very nice for customer communication around returns and easy to setup also language-wise, there is manual task involved in the actual return to stock and refund, but my customers are happy with the portal.

OTC.shop
United Kingdom
25 days using the app
September 19, 2024

We are very happy with this app. Flexreturn is here to simplify everything! The platform is packed with features like automatic approvals and smart return rules to make returns fast and efficient.

Self
United States
19 days using the app
October 28, 2024

I’ve been amazed at how much easier returns are with this system. It take care of the heavy lifting, and it’s significantly improved our efficiency. It’s a great tool for any business.

Liberty Mart
United States
2 days using the app