Reviews (119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing online store functionality with customizable CTA and social media buttons, noting its user-friendly design and variety of features, even in the free plan. It is praised for its performance in improving store appearance and functionality. The customer support, particularly from staff members like Tracy, Joy, and Lynn, is frequently commended for being prompt, professional, and helpful.
Refine
-
By rating
I haven't started using the app yet, but I'm giving this 5-star review because Tracy gave me the best customer service I have ever had in my entire life. It is simply beyond imagination. To say responses were fast is to say nothing. Responses were prompt, to the point, and proactive!
Tracy, you made my day! Thank you for being such a nice person and so professional and caring!
We genuinely appreciate your 5-star review and your kind words about Tracy's exceptional customer service! It's fantastic to hear that Tracy went above and beyond to provide prompt, to-the-point, and proactive responses. We're delighted to know that she made your day and left such a positive impression.
Thank you for taking the time to share your experience, and if you ever decide to use the app or have any questions in the future, feel free to reach out. Tracy and the entire team are here to assist you! 🌟💙
This is the best sharing social media plug-in I have ever used. The customer service staff are very professional.
Fantastic to hear that Floatify: Social & CTA Buttons app stands out as your favorite social media plugin! 🎉 We're glad our customer service team could impress you with their professionalism. Thanks for your kind words and for choosing Floatify: Social & CTA Buttons app. If you ever have more feedback or need further assistance, we're here for you! 👍💬
the app is useful for ensuring that the customer interfaces directly with the seller, furthermore the assistance is always available at any time, professional, patient and really very kind. I highly recommend the application
Thank you so much for your glowing recommendation! 😊 We're thrilled to hear that you find our app useful for facilitating direct interaction between customers and sellers, and we're glad you appreciate our professional, patient, and kind assistance. Your recommendation means a lot to us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🌟
really nice app and support was really helpful
Thank you for your kind words! We’re thrilled to hear that you’re enjoying the Floatify app and that our support team was helpful. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
This app was recommended to me by Lynn and she helped me set everything up. Couldn’t be happier with her service, she went above and beyond! And the app is working as it should. Thanks
Thank you so much for your kind words! 🌟 We're delighted to hear that Lynn provided you with exceptional service and went above and beyond to assist you in setting up the app. It's fantastic to know that everything is working seamlessly for you. If you ever need further assistance or have any questions, don't hesitate to reach out. We appreciate your trust in us! 👏😊 #CustomerServiceExcellence #HappyCustomer
Great customer support! For some reason, buttons did not show up for me initially. The customer support team fixed everything quickly and was very helpful.
Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Amazing staff, willing to solve and listen to your problems, especially Lynn who helped me code a call button on my store's header menu. Would recommend it.
🌟🌟🌟🌟🌟 Thank you for your feedback! We're thrilled to hear that you had an amazing experience with our staff, especially Lynn, who assisted you in coding a call button for your store's header menu. Providing excellent support and solutions to our users' problems is our priority, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 😊📞
Very good app it helped me scale my business up it is very helpful in an online store.I recommend using this app
🚀 Thank you for the glowing review! We're thrilled to hear that our app played a role in scaling up your business. 🌟💼 It's fantastic to know that you find it very helpful for your online store. Your recommendation means a lot to us!
If you ever have more insights to share or need further assistance, feel free to reach out. Wishing you continued success with your business! 🌈😊 #ScaleUpSuccess #OnlineBusiness #HighlyRecommended 🌐💙
Customer service was very professional and resolved my issue quickly
🌟 Thank you for your positive feedback! 🚀 We're delighted to hear that our customer service team provided professional assistance and resolved your issue quickly. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 😊🛠️
great service. I had a pretty big problem with the app and they made sure it was fixed.
Tracy gave me fantastic customer service and was always there with me trying to help. Highly appreciated, tysm.
🌟 Thank you for your feedback on our Floatify: Social & CTA Buttons app! We're thrilled to hear that you're satisfied with the service provided, especially from Tracy. Your appreciation motivates us to continue delivering top-notch support. Should you have any more questions or need further assistance with the app, feel free to reach out. We're here to help! 🚀 #FloatifyApp #CustomerSatisfaction #ThankYouTracy