Floatify: Social & CTA Buttons , 100 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
    91
  • 4% of ratings are 4 stars
    4
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 3% of ratings are 1 stars
    3
March 24, 2024

Tracy provided excellent customer service. This just turned out not to be that app I was in the market for (Omega Messenger Chat was; however, it appears to have been rendered useless by a recent FB update). What I need is a minimalist on-site chat interface so that customers can interact with chat support without navigating away from my site. This app leads traffic away from my online store, and that is no good for my business.

Harper Jane Boutique
United States
31 minutes using the app
Omega replied March 27, 2024

Thank you for sharing your experience with us, and we're glad to hear that Tracy provided excellent customer service. We apologize that our app didn't meet your specific needs. Your feedback is invaluable, and we understand the importance of having a minimalist on-site chat interface to keep customers engaged on your online store. We'll take your comments into account as we strive to improve our services. If you have any further questions or need assistance, please feel free to reach out. We're here to support you in any way we can.

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