Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly email marketing and pop-up features, with some noting a significant increase in leads. The customer service, particularly from team members Vincent and David, is frequently praised. Merchants appreciate the professional design of the templates and the effective live chat feature. The app's efficient email sending capabilities and generous free plan are also well-regarded.

July 18, 2022

I encountered a lot of questions, but vincent was perfect and patient to answer the questions for me, the process was very pleasant and easy

Powster
China
21 days using the app
Edited March 29, 2022

Ho scaricato questa app per la chat. Sono molto soddisfatto. E' stato facile installare anche il pop up e modificarlo grazie all'aiuto di Vincent.

Big wave coffee roaster
Italy
21 days using the app
Flowio⭐ replied March 29, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

November 25, 2022

Great customer service from Vincent!
He was quick in handling the issue I was having & was very friendly.

Browny Coffee Roasters
United States
21 days using the app
June 13, 2022

Amazing support, they really help with email collection and allowing you to make your customers feel special

NEMARI
United Arab Emirates
21 days using the app
Flowio⭐ replied June 13, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

January 10, 2022

I have not yet used the app to push my notifications to my customers but I'm really happy with the way the customer service is :) Ryth has been nothing but helpful and absolutely understanding of how busy we get sometimes, he's even helped us set up and connected our domain and helped integrate one of our email designs into the app :) I have given them a few suggestions that would help immensely to make things easier to those who want to use HTML code or other email designers and I'm looking forward for the development to occur.

Memoo
United Arab Emirates
21 days using the app
Flowio⭐ replied January 10, 2022

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

May 30, 2022

They have great customer service to help you with any questions! Thanks Ethan for helping me solve the domain problem. Very simple and practical software!

MaxGoodLife
United States
21 days using the app
Flowio⭐ replied May 30, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comments has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,

Flowio Team

July 18, 2022

I love the features and the extra helpful support team. We needed to set up our abandoned checkout & welcome series emails and they helped amazingly. I recommend them 100%!

Dr. Todd Sinett
United States
21 days using the app
October 19, 2021

This was the best customer experience I ever had I really love this app definitely recommending to all

FutureCoffee.eu
Slovakia
20 days using the app
Flowio⭐ replied October 19, 2021

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

We wish nothing but the best for your business.

Flowio Team.

December 8, 2021

Wow, as soon as I downloaded the app, I was helped and guided immediately. David has helped me create the best pop ups for my website! He even hopped on a video call to help me thoroughly. Overall a great experience and looking forward to further working with Flowio.!

Drea Te
United States
20 days using the app
Flowio⭐ replied December 8, 2021

Hi there,

Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you.

You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!

Cheers

December 7, 2021

This app is just awesome. I am new at Flowio and looking for someone's help. but Vincent has been really helpful with set up everything. The support team is amazing.

Flamefrills
United States
20 days using the app
Flowio⭐ replied December 7, 2021

Hi there,

This is me, Vincent. Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.