FondMart , 16 reviews
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I love this app! It has been a seamless transition from another supplier with the help of my sales manager Zona Hu. The customization option is amazing!!
Hi Belle Gitane,
Thank you so much for your review!
We are so glad that you enjoy all the services at FondMart! We will be sure to pass on the compliment to our dear Zona.
Wish you a big success of your business with the help FondMart!
RUN! DO NOT USE. My first 2 orders and they already messed up. Items are not truly in stock. It seems like a scam at this point. Stop allowing vendors on Fondmart that are not going to ship! I was so hopeful as this was my last option for starting my fashion business but they have failed me :(
Hi,LOLLYPOP
Thank you for your review. We are very sorry to let you have a bad shopping experience. We will contact the relevant team as soon as possible to investigate the matter. We are always committed to providing the best service and products to our customers and ensuring that all orders are delivered on time. We sincerely hope to serve you again and restore your trust in us.
Installed recently, smooth installation, lots of choices and very good prices. First order synchronized perfectly. Have one problem outstanding but they are working on it. My private label manager made a suggestion that saved me $350. I had to cancel that order for fraud reasons on the credit card used by my customer but the shipping times quoted for delivery to USA were 4 to 8 days! From China? Wow! I will update this review after some orders have been delivered, plus samples.
Hi, Voila Designer
Thank you so much for your review!
Helping our customers save money is what we are always doing. We hope to offer you a competitive price and easy-use app.
If you have any questions, you can contact your private sales manager at any time, who is always helpful and professional. :-)
WORST experience so far and I havent even added any items yet! Been emailing them for 2-3 days, no response at all!! I have questions and and needs for customization, NO ANSWERS from anyone!!
Hi, Piel de Caramelo
sorry for the dissatisfaction caused, but we check all the mailboxes and don't find any email from you. There must be something wrong here.
Your sales manager Jane also try to contact you through email and WhatsApp, could you please kindly check? Besides, you will find the contact ways of her through your fondmart account-Dashboard-Private Service Manager. She is ready to help you :)
The best app I have ever experienced. I always like it browsing for more products to import to my store
Hi, SIMWILLZ
Thank you so much for your positive feedback! We are thrilled to hear that our app has been the best you've ever experienced and that you find it useful for browsing products to import to your store. Our team works hard to provide a seamless and enjoyable user experience, so it's great to hear that we are meeting our customers' expectations. If you have any suggestions or feedback for us in the future, please don't hesitate to let us know. Thanks again for choosing our app!
this is the worst nightmare when i comes to this company, the website has crushed every time when i'm importing my products.
when i tried to contact them they are answering at all, they were going to be my first supplier but like this, with their quality nononononononoon never going to happend
Hi, Michelle The Fashionista
We feel sincerely sorry you had that experience. I want to help you.
We have checked your message to us, since we were off on weekend, we didn't see your message in time. Our office hours are 10:00am-6:00pm (China time zone) from Monday to Friday. Hope for your understanding.
We replied to your message as soon as we got to work on Monday. Please kindly check your message box. If you have any questions about importing products, your private sales manager Zona is ready to help. Her email is Zona@fondmart.com.
Thanks for your feedback, which is helping us keep forward.