Reviews (400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to automate and streamline the invoicing process, especially appreciating its support for multi-currency transactions and user-friendly interface. Key features include bulk downloading, email automation, and extensive customization options. The app is noted for its reliability and responsive, 24/7 customer support, along with seamless Shopify integration, making it a valuable tool for enhancing operational efficiency and professionalizing invoices.
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The support provided by the team is also first class. Would definitely recommend to those looking for a solution in invoicing
very useful app. great customer service.
Vertalingen werken niet, BTW nummer word niet weergegeven en de helpdesk gebruikt een vertaler zodat de sessie onduidelijk is en er geen oplossing komt. Ik heb een programmeur moeten inhuren om de vertalingen te wijzigen en de BTW op de factuur zichtbaar te krijgen.
Duur en slechte kwaliteit.
Hello there,
Thank you for your review on the Shopify App Store. We sincerely apologize for the difficulties you've experienced with our app and would like to address your concerns.
1. Translations issue in the app:
We understand that you encounteredd problems with our Dutch translations. While we have recently conducted thorough testing of our translation system, we clearly missed some critical issues. Could you please help us identify the sections or fields that were incorrectly translated? This would enable us to fix these problems promptly.
2. VAT Number not displaying on invoices:
As we mentioned before, our app supports displaying the customer's VAT number on invoices when the number is collected through our app. However, since you used a different app to collect and validate VAT numbers, our team tried to guide you on how to set it up with the features available in our app. Unfortunately, it seems that this guidance was not accepted, and you opted to hire a programmer instead. While we respect your decision, we regret not having the chance to resolve this for you ourselves. To improve, we’ve asked our development team to include clearer notes in our documentation regarding customization and compatibility with third-party apps.
3. Communication issue:
We use a translation tool from Crisp chat to communicate with non-English-speaking customers. If this caused any confusion, I sincerely apologize. You can always request to communicate in English directly with our support agents. Moving forward, we are working to hire multilingual support staff to better assist international customers like you.
We are deeply sorry for the inconvenience caused and appreciate your patience. Your feedback is valuable and helps us improve. Please feel free to share any additional thoughts or suggestions, and we’d be happy to address them.
Looking forward to hearing from you soon.
Best regards,
Fordeer Commerce
Easy and convenient, you can send email with invoice as attached file with this app
Great app and customer support! I recommend this app for tax compliant invoices with professional looking.
Bonne application de facture, les templates sont très professionnels et le service clients réactif . Je recommande
Phoebe was very helpful today on the chat. I was able to resolve my problem. Thank you
Good app, great support (thx Tessa!)
One of the best apps for generating invoices I have ever used. Highly recommended!
Amazing app, highly recommended.