Fordeer: PDF Invoice Generator , 268 reviews

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
    262
  • 0% of ratings are 4 stars
    1
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and customizable invoice templates. They value its automated invoicing, multi-currency support, and tax-compliant invoices. The free plan, offering up to 300 invoices per month, is beneficial for small businesses. The customer support team, particularly representatives Phoebe, Summer, and Rue, are praised for their efficiency. Merchants also enjoy the customization options, including adding logos and brand colors to invoices, batch printing, and order detail inclusion. The ability to easily create and edit invoices and packing slips, provide customizable order fulfillment forms, and offer a solution for scaling are also appreciated.

June 27, 2023

I was looking for an app to email invoices to customers. This app, like many others, adds the following menu entries to the "More actions" pull down:

Print Invoice
Download packing slip (redundant, already provided by Shopify)
Download Invoice (redundant with Print)
Print packing slip (twice redundant)

Email invoice to customer is missing.

Sequent Microsystems
United States
6 minutes using the app
Fordeer Commerce replied June 27, 2023

Dear Sequent Microsystems,

Thank you for taking the time to leave your honest review about our application - Fordeer: Invoice Order Printer here. Our users' satisfaction is our utmost priority, and so seeing you dissatisfied with us makes us very concerned.

Kindly take note that we actually have Email Automation as an advanced feature, and by using it, you can send emails with attached PDF invoices to your customers automatically and easily. Since this is an advanced feature, it is only available in the Professional and Premium plans. Please make sure that you have upgraded the subscription plan before you try this advanced feature, sir/ma'am.

Regarding your review you left on the Shopify App Store, it seems not to be true and correct for our application and our service. Then, it brings a bad impact on all of our efforts and our services. Moreover, as far as we've known, you did not contact our support team via live chat or any kind of contact to get assistance about things that it had not been known clearly.

Thus, we are trying to reach out to you, so please keep an eye on your email notifications and have an opportunity to discuss your requirements further. Our mission is always do our best to find the perfect solution for all our clients, and so please accept our assistance. Feel free to contact us whenever you want ^^

We are looking forward to hearing from you soon!

All the best,

Fordeer Team

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