Reviews (399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for automating the invoicing process, saving time and reducing hassle with features like bulk downloading and automated email functionalities. It offers customizable, professional-looking invoices and a free plan with up to 300 invoices per month. The interface is user-friendly and integrates seamlessly with Shopify. Frequent updates enhance functionality, and customer support is responsive and helpful in resolving issues.
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The app's functionality is amazing, and customer support is available 24/7. Highly recommended
We had some issues today concerning invoice exports: Phoebe from the support team was great and quickly resolved the issue.
great features, great service, must-have app for every stores
Easy and quick setup , and really does what need it
Its been amazing so far and the support has been amazing as well
Funcionaba bien pero no se que están haciendo que borran tu configuración o no se actualizan bien las cosas. Seguiré usando la aplicación pero es realmente frustrante que hagan cambios sin aviso y que tengas que perder otra vez tiempo para dejarlo como lo tenías.
Hi there,
We were deeply sorry to read your 2-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier.
As part of our latest app update, we introduced banners on the Dashboard and Customization pages to enhance the user experience. Additionally, we proactively communicated these changes through email marketing campaigns to ensure our users were well-informed. I've attached snapshots of these banners for your reference.
Upon reviewing your chat with our support team, the question you ask is how to download all orders in a month, not related to adjustments made during the update process. Thus, it seems you did not provide us with this opportunity to assist you, which has impacted our ability to address your concerns effectively.
Besides, we want to assure you that we always strive to respect our users' data and configurations, and we did not make any changes without your consent. Additionally, please note that discontinuing a Professional plan will revert access to the advanced features available exclusively under this plan.
We understand that this experience may have caused you to lose trust in our service. We sincerely apologize for any inconvenience and frustration you faced. We are committed to continuous improvement and are taking steps to prevent similar occurrences in the future.
We are following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.
Thank you for your candid feedback and continued support.
Kind regards,
Fordeer Commerce.
Awesome Service. Very friendly and professional
Great support with very fast response time. Thanks.
Professional looking invoice templates with great features.
The templates are elegant and well-designed, and the support person Tessa is very supportive. Anybody who needs elegant and simple-to-customize invoices for their business should download this app, in my opinion.