Reviews (171)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its professional-looking invoices that enhance brand image and save time by automating the invoicing process. It offers extensive customization for both B2B and B2C needs, supports up to 300 free invoices monthly, and integrates seamlessly with Shopify. The support team is noted for being responsive and helpful, ensuring a smooth user experience and quick issue resolution.

August 11, 2023

At first, the FAQs section can definitely address basic issues. However, we need deeper help from Customer Service when experiencing some minor issues with the app. The support staff is being incredibly quick and helpful. So far we are very happy with the app.

Casegear
India
11 minutes using the app
Fordeer Commerce replied August 30, 2023

Hello, my dear,

Your compliments mean a lot to us! We are honoured that our team members were able to give you a great experience and surpass your expectations. Customer satisfaction is our main goal, and we think that every encounter with our consumers is an opportunity to create a long-term connection.

We are devoted to providing you with outstanding service every time you pick us, and we hope to serve you again soon. Thank you for your faith and dedication.

All the best,
/Fordeer Team/

September 20, 2023

Great service setting up automatic flows of invoice sendings. Also, excellent email support, solving queries or problems fast.

PendulumRocks
United States
11 minutes using the app
June 19, 2023

The help desk proved very helpful, and the templates are beautiful and professional. I recommend this app for anyone who wants beautiful and easily customizable invoices for their company.

BlackChurchArt
United States
8 minutes using the app
Fordeer Commerce replied June 26, 2023

It's great to hear that you had a positive experience with the app and that you enjoyed our fabulous customized templates.

We are pretty glad to hear that you found the app easy to use and that you appreciate our efforts. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers.

Thank you for taking time and choosing us. I wish you all the best with your business!

Best regards,
From Fordeer with love <3

October 21, 2023

I'm impressed with this app! The templates are both simple and effective. The automated invoicing feature ensures that my customers receive VAT invoices once their orders are fulfilled. The customer service is truly exceptional. When I had questions about designing my emails and navigating the settings, Phoebe, a supporter, provided invaluable assistance with incredibly fast response times.

Silphina
Australia
8 minutes using the app
January 21, 2024

awesome support and awesome app.

LAB1935
Sweden
7 minutes using the app
January 10, 2024

por el momento me parece muy buena app, la acabo de descargar.

Glamm Activewear
Spain
7 minutes using the app
May 27, 2024

Customer service is great, couple issues we've had were solved quickly

NEWTRITION
United States
6 minutes using the app
October 17, 2023

Their support team has been exceptional, unlike any other app I have ever tried! The team has been incredibly helpful in helping us make changes to the templates to fit our needs. This app has helped us automate the creation of invoices and order confirmations, saving our team a lot of time. I couldn't recommend them enough!

ibuymuslim
United States
6 minutes using the app
August 15, 2023

It was a great experience for me with this app they have solved my problem for creating manual invoice for every product. I will definitely recommend shopify owners to use this app

Global group
United States
5 minutes using the app
Fordeer Commerce replied August 30, 2023

Dear Global group,

We are touched by your kind words and appreciate your acknowledgement of our team members’ efforts. Our team believes that all of our valued customers are the core of our business and that we must provide them with the best service possible.

Your feedback motivated us to keep striving for excellence and putting our customers first. We appreciate your business and the chance to serve you. We want to provide you with many more enjoyable experiences in the future.

Thank you from the bottom of my heart.
Fordeer Team

June 6, 2024

App works good and support even better, thank Phoebe

Aura Wholesale
United Kingdom
4 minutes using the app