Reviews (402)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its professional-looking invoices and time-saving features like bulk downloading and email automation. It offers extensive customization options to match brand identity and is user-friendly, making it ideal for small businesses with a high volume of free invoices each month. Reviewers highlight the responsive customer support and smooth Shopify integration, enhancing operational efficiency.

July 20, 2023

They are an exceptional team, promptly responsive to our technical issues. We are delighted to use this app as it greatly contributes to the growth of our business!

Blue Clover Devices
United States
Over 1 year using the app
Fordeer Commerce replied July 29, 2023

Dear Blue Clover Devices,

Your kind words are greatly appreciated! We are proud of our team members for always going above and beyond to provide exceptional service and deliver a positive experience for our customers.

We believe that every interaction with our customers is an opportunity to create a lasting impression, and we are thrilled to hear that we were able to exceed your expectations.

We will continue to work hard to provide you with the best possible service and ensure that your every need is met. Thank you for choosing us.

Best regards,
- Fordeer Team -

October 17, 2023

The support from Pheobe has been excellent. This app is looking to be a great solution for our business. Thank you!

Cloud Distillery
Australia
About 1 year using the app
July 15, 2023

Nice customization options and super quick support.
Any issues with invoices, Summer will help me within minutes. Would highly recommend these folk!

Online Shopping Store
United States
About 1 year using the app
Fordeer Commerce replied July 25, 2023

Dear Online Shopping Store,

Thank you so much for this nice compliment. The Fordeer team is extremely glad to hear that you have a good experience with our service. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers.

Thank you for taking time and choosing us. I wish you all the best with your business!

Best regards,
From Fordeer with love <3

September 14, 2023

Good support! I clicked on the support button and explained my issue. They were always there helping me solve it. Thank you for your help, Phoebe!

Medexsepeti.com
Türkiye
About 1 year using the app
January 21, 2024

awesome support and awesome app.

LAB1935
Sweden
7 minutes using the app
Edited June 19, 2024

Best support you can find for the price in my opinion.
They have custom tailored options which would further enable scalability.
Fordeer, please never change!

Update 19th of June '24
-
Tessa helped me swiftly with some translation issue. Fordeer is ever changing and improving and I like that a lot. Look forward to work many years with you!

GlasNu
Netherlands
11 months using the app
Fordeer Commerce replied July 29, 2023

Hello my dear Glas Nu,

It's great to hear that you are satisfied with our application and our customer support service.

Your kind words are greatly appreciated! We are proud of our team members for always going above and beyond to provide exceptional service and deliver a positive experience for our customers.

We believe that every interaction with our customers is an opportunity to create a lasting impression, and we are thrilled to hear that we were able to exceed your expectations.

We will continue to work hard to provide you with the best possible service and ensure that your every need is met. Thank you for taking time and choosing us.

I wish you all the best with your business! Many thanks once more for your kindness <3

Warmly,
- Fordeer Team

August 25, 2023

Great time saver. It does a wonderful job. Very easy and intuitive to use and navigate. 100% recommended.

My Store
United States
11 months using the app
Fordeer Commerce replied August 30, 2023

Dear,

We are touched by your kind words and appreciate your acknowledgement of our team members’ efforts. Our team believes that all of our valued customers are the core of our business and that we must provide them with the best service possible.

Your feedback motivated us to keep striving for excellence and putting our customers first. We appreciate your business and the chance to serve you. We want to provide you with many more enjoyable experiences in the future.

Thank you from the bottom of my heart.
/Fordeer Team/

January 10, 2024

por el momento me parece muy buena app, la acabo de descargar.

Glamm Activewear
Spain
11 months using the app
February 10, 2024

support is very responsive and quick and helpful

PROVARIN
United States
3 minutes using the app
June 15, 2023

Summer was very helpful and quick. I really appreciated her help with everything, she even had me double check to ensure my request was completed.

TraveLight Co.
United States
11 months using the app
Fordeer Commerce replied June 15, 2023

Dear TraveLight Co.,

Thank you for taking the time to share your positive experience with us!

We're thrilled to hear that Summer was able to assist you quickly and effectively. It's great to know that she went above and beyond by double-checking to ensure that your request was completed to your satisfaction.

Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We'll be sure to pass along your kind words to Summer and our members, as we're sure they'll be delighted to hear that their efforts are appreciated.

Thanks again for your support and for choosing our services. We look forward to serving you again soon!

Best regards,
From Fordeer with love <3