Reviews (394)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating and streamlining the invoicing process, allowing for the creation of customizable, professional invoices that enhance brand identity. Features like bulk downloading, email automation, and seamless Shopify integration are highlighted, alongside a user-friendly design and reliable performance. The responsive customer support and a free plan offering up to 300 invoices per month are also highly valued.

November 17, 2023

Very easy to use and exactly what we needed for our invoicing. The customer service team is knowledgeable and resolves any questions quickly. Compared to other invoicing methods we've used, this is the simplest and most professional one by far.

watchesinside
Thailand
3 months using the app
August 17, 2023

Incredibly app! We don't need to hiring an accounting assistant because of the level of automation this app provides. There is nothing like it on the market. Also, their customer service is 2nd to none. They are extremely responsive, resolve issues and make custom solutions right away. Very pleased and impressed with it!

indiansaries
India
3 months using the app
Fordeer Commerce replied August 30, 2023

Dear indiansaries,

We are absolutely delighted to receive your kind words and compliments. Thank you for taking the time to share your positive feedback with us. Your satisfaction is of utmost importance to us, and we are thrilled to hear that our team members have provided you with exceptional service.

At Fordeer, we believe in continuously striving for excellence, and your feedback serves as a constant reminder that we are on the right track. We are truly grateful for your trust and support, and we promise to go above and beyond to deliver outstanding service consistently.

Your compliments are a testament to the hard work and dedication of our team members. They take great pride in their roles and are committed to ensuring that every customer receives the highest level of service. We will make sure to share your kind words with our entire team, as it will undoubtedly motivate them to keep up the good work.

We want you to know that we are always looking for ways to improve and provide an even better experience for our valued customers like yourself. Your feedback inspires us to continually refine our processes and raise the bar for customer satisfaction.

Once again, we extend our heartfelt thanks for your positive feedback and for choosing Fordeer Invoice. We are truly honoured to have you as our customer, and we look forward to serving you with even greater dedication and excellence in the future.

Warmest regards,
Fordeer Team

November 9, 2023

This is the second time I have reinstalled this app. They have made significant improvements, and their customer support service is always excellent.

Jpsound
Switzerland
3 months using the app
July 23, 2023

Very friendly and helpful support today from Summer. Fast replies that save a lot of time for me. hope that your app will continue to grow and develop even more.

Meta Mart
Pakistan
3 months using the app
Fordeer Commerce replied July 29, 2023

Hello love,

We are thrilled to hear that our team members provided you with excellent service and created a positive experience for you. At our company, we believe that every customer deserves to be treated with respect, courtesy, and professionalism. Your feedback is a testament to our commitment to providing exceptional service, and we are grateful for your recognition.

We will continue to work hard to exceed your expectations and to ensure that your every need is met. We'll be sure to pass along your kind words to Summer and our members.

Thank you for taking time and choosing us. I wish you all the best with your business!

Best regards,
From Fordeer with love <3

August 22, 2023

Phoebe helped me immediately with my issue.
I really appreciate her help.
I needed help to print out on the Shopify website and she helped me in a few minutes.

Ergonomic Corporation Hongkong Ltd
Hong Kong SAR
3 months using the app
Fordeer Commerce replied August 30, 2023

Hello, my dear,
It is great to hear that you are satisfied with our application and our customer service.

It is also wonderful to know that Phoebe has brought you effective support. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We’ll be sure to pass along your kind words to Phoebe and our members.

Thank you for taking the time and choosing us. I wish you all the best with your business!

Many thanks once more for your kindness <3

Warmly,
| Fordeer Team |

September 6, 2023

A totally incredible application, it helped me manage my e-commerce in a totally different way and make my e-commerce more efficient, it is simply wonderful!!!!

Emproish
Argentina
3 months using the app
September 15, 2023

Great customer support. Fast and effective. Also I like the app because it solved my language translation string. The app experience is good so far.

lazyblush
Pakistan
3 months using the app
September 15, 2023

Great app with the necessary templates for my customers. The installing process was very quick and easy. I asked for support help and they were very kind. I would recommend this app to everyone.

Message Eau De Toilette
United Kingdom
2 months using the app
August 31, 2023

Really satisfied with this app. I initially downloaded another invoice app but it didn't meet my needs and then I came across this app which is really easy to use and reaches my expectations! I got really quick responses to my issues from customer support.
100% recomended.

Disilytics
United States
2 months using the app
Fordeer Commerce replied October 5, 2023

Dear,

We are touched by your kind words and appreciate your acknowledgement of our team members’ efforts. Our team believes that all of our valued customers are the core of our business and that we must provide them with the best service possible.

Your feedback motivated us to keep striving for excellence and putting our customers first. We appreciate your business and the chance to serve you. We want to provide you with many more enjoyable experiences in the future.

Thank you from the bottom of my heart.
/Fordeer Commerce/

August 17, 2023

We've used this app on all three of our stores and have had great service. The app is very user friendly and they are very responsive on chat.

Dr. K CBD
United Kingdom
2 months using the app
Fordeer Commerce replied August 30, 2023

Hello, my dear,

Your compliments mean a lot to us! We are honoured that our team members were able to give you a great experience and surpass your expectations. Customer satisfaction is our main goal, and we think that every encounter with our consumers is an opportunity to create a long-term connection.

We are devoted to providing you with outstanding service every time you pick us, and we hope to serve you again soon. Thank you for your faith and dedication.

All the best,
*Fordeer Team*