Reviews (384)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated and streamlined invoicing process, suitable for global e-commerce with its multi-currency support and customizable templates. It's particularly beneficial for small businesses, offering a free plan with up to 300 invoices per month and options for personalization like removing branding. The app is noted for its fast and reliable performance. Customer support is frequently praised, with staff members like Phoebe and Tessa receiving commendations for their responsive and helpful service, enhancing the user experience and merchant satisfaction.

September 26, 2023

The app is amazing at sending invoices automatically to customers, printing, editing as well and making invoices from scratch. We used to do some tasks manually but we can do them automatically now! This really saves time. The support is great and fast. Totally recommended.

ellatu
United States
1 day using the app
September 9, 2023

Amazing app and customer service. One of the best functional apps on the app store. Will keep using it for a long time. It's a great solution for scaling!

Plantparadise
India
1 day using the app
September 18, 2023

This automated invoicing product for Shopify store is the best on the market, with great functionality and responsive support.

The Hair Collective
United Kingdom
1 day using the app
August 4, 2023

The app has functions that serve our business well when it comes to invoice generator apps. This app saves time and handles a lot of the work. Good app and customer service but still new to users. We hope the app can reach more users in the future.

Denparts
United States
1 day using the app
Fordeer Commerce replied August 7, 2023

Hello my dear Denparts,

First of all, we are humbly grateful to receive those kind words from one of our valued customers. To our team, we always believes that every customer deserves to be handled with respect, courtesy, and professionalism. Your response demonstrates our dedication to providing outstanding service, and we appreciate your acknowledgement.

We will continue to work hard to exceed your expectations and meet all of your needs. Thank you for your consideration and your nice words. We hope to serve you again in the near future.

Wish you and your business all the best,
Summer N. | Fordeer Support Specialist

October 17, 2023

The support from Pheobe has been excellent. This app is looking to be a great solution for our business. Thank you!

Cloud Distillery
Australia
1 day using the app
August 4, 2023

Easy to use and suitable for beginners. I got the recommendation to use the app from another store owner. The app has great customer service as well. The team members are so helpful and knowledgeable. Highly recommended

Bbtshop
Netherlands
1 day using the app
Fordeer Commerce replied August 7, 2023

Dear Bbtshop,

Thank you so much for your kind words and compliments. We greatly appreciate your positive feedback and are thrilled to hear that our team members have provided you with exceptional service. Your satisfaction is our utmost priority, and it is truly rewarding to know that we have met your expectations.

At Fordeer, we take great pride in our dedicated and hardworking team who consistently strive to deliver the best experience to our valued customers. Your feedback serves as a motivation for us to continue improving and exceeding your expectations.

We are committed to providing you with even better service in the future. Our team will continue to work diligently to ensure that your needs are met and that every interaction with us is met with the utmost professionalism and care. We value your trust in us and will go the extra mile to make your experience with Fordeer outstanding.

Once again, thank you for taking the time to share your positive feedback. We appreciate your support and look forward to serving you again in the future.

Warmest regards,
- Fordeer Team -

September 14, 2023

I love this app. They have different templates with good design. Highly recommend this app. Customer service is fast and amazing. The app has many features too.

#Lubelife
Canada
About 24 hours using the app
September 7, 2023

I am absolutely delighted with this application. The support provided is exceptional. When I needed to personalize my template, Phoebe from the customer support team went above and beyond to assist me in accomplishing it. Their development team is phenomenal. I like this application.

Tree Spirit Wellness
United States
About 23 hours using the app
July 31, 2023

Initially, we downloaded the app but couldn't find the feature we needed. However, Phoebe, a member of the support team, appeared immediately and assisted us in identifying that feature. It was wonderful to have her support. Now we can use the app as we desire.

MEDICA SKIN PRO
Sweden
About 22 hours using the app
Fordeer Commerce replied August 7, 2023

Hello my dear MEDICA SKIN PRO,

It is great to hear that you are satisfied with our application and our customer service. It is also wonderful to know that Phoebe had brought to you effective support. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We’ll be sure to pass along your kind words to Phoebe and our members.

If you encounter any other issues during using our application, feel free to drop a message on the LiveChat to get the fastest assistance from our Fordeer Support Team

Thank you for taking the time and choosing us. I wish you all the best with your business!

Many thanks once more for your kindness <3

Warmly,
/Fordeer Team/

September 23, 2023

So far I've only used the free version. The support is great and with a chat system always available and helpful. Will try the free trial of the paid version soon.

Oatsy Overnight
Pakistan
About 20 hours using the app