Reviews (399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for automating the invoicing process, saving time and reducing hassle with features like bulk downloading and automated email functionalities. It offers customizable, professional-looking invoices and a free plan with up to 300 invoices per month. The interface is user-friendly and integrates seamlessly with Shopify. Frequent updates enhance functionality, and customer support is responsive and helpful in resolving issues.
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Super easy to work with and instantly makes all your documents much more professional. The support team always replies super quick and is very helpful in finding a good solution.
The best app, according to the price and features, the support is really fast and gentle.
Great app for sending great looking tax invoices. Inline editable.
Only shows that you can automate e-mails in the end. So you spent several hours setting all the templates and then you have to upgrade to sent automated invoices...
Hello dear,
Thank you for taking the time to leave your honest review about our application - Fordeer: Invoice Order Generator here. Our users' satisfaction is our utmost priority, and so seeing you dissatisfied with us makes us very concerned.
Regarding your concerns about needing to upgrade to a paid plan for using the Automation Email feature, I'd like to provide some clarity:
- We clearly list all paid features, including Automation Email under the Professional plan, on our Pricing page in the Shopify App Store.
- Additionally, within our app, we have an Accounts section under Settings that distinctly indicates which features are free and which are included in the Professional or Premium plans.
We aim for complete transparency and do not intend to compel users to upgrade their plans. Thus, regarding the review you left on the Shopify App Store, it seems not to be true and correct for our application and our service. Then, it brings a bad impact on all of our efforts and our services. However, we understand how this might have been perceived and are taking steps to improve our communication. Going forward, we will implement clear warnings on relevant pages to prevent any confusion.
Understanding your need for this feature, we would like to extend a special offer to you. If you choose to give our app another try, we're happy to provide a 70% discount on upgrading to the Professional plan.
Your feedback is invaluable in helping us improve and better serve all our customers. We are here to support you and would welcome any further discussion to resolve your concerns effectively.
Thank you for your candid review, and we hope to have the opportunity to serve you better in the future.
Kind regards,
Fordeer Commerce.
I was looking for an app to email invoices to customers. This app, like many others, adds the following menu entries to the "More actions" pull down:
Print Invoice
Download packing slip (redundant, already provided by Shopify)
Download Invoice (redundant with Print)
Print packing slip (twice redundant)
Email invoice to customer is missing.
Dear Sequent Microsystems,
Thank you for taking the time to leave your honest review about our application - Fordeer: Invoice Order Printer here. Our users' satisfaction is our utmost priority, and so seeing you dissatisfied with us makes us very concerned.
Kindly take note that we actually have Email Automation as an advanced feature, and by using it, you can send emails with attached PDF invoices to your customers automatically and easily. Since this is an advanced feature, it is only available in the Professional and Premium plans. Please make sure that you have upgraded the subscription plan before you try this advanced feature, sir/ma'am.
Regarding your review you left on the Shopify App Store, it seems not to be true and correct for our application and our service. Then, it brings a bad impact on all of our efforts and our services. Moreover, as far as we've known, you did not contact our support team via live chat or any kind of contact to get assistance about things that it had not been known clearly.
Thus, we are trying to reach out to you, so please keep an eye on your email notifications and have an opportunity to discuss your requirements further. Our mission is always do our best to find the perfect solution for all our clients, and so please accept our assistance. Feel free to contact us whenever you want ^^
We are looking forward to hearing from you soon!
All the best,
Fordeer Team
Hello my dear,
Thank you for taking the time to leave us a precious review! 🌟 We truly value your feedback. Reviews with some text provide valuable insights for potential users, guiding them toward making informed decisions about our product. If you ever need assistance or have any questions, please don't hesitate to contact our support team at support@fordeer.io or our friendly live chat. We're here and always happy to help.
Once again, thank you for choosing our app and for sharing your experience. Your satisfaction is our ultimate goal, and we look forward to serving you even better in the future.
Best regards,
Fordeer Commerce <3
Dear Holstee store,
Thank you for taking the time to leave a great review for our app! We're delighted to hear that you've had a positive experience with it so far.
We look forward to receiving your full review after you've had a chance to use the app more extensively. Your feedback is invaluable to us, and it helps us continually improve and enhance our application to better meet your needs.
If you have any questions or need assistance while using the app, please don't hesitate to reach out to us at support@fordeer.io or our friendly live chat. We're here to ensure you have the best experience possible.
Once again, thank you for choosing our app, and we can't wait to hear more about your experience with it in the future!
Best regards,
Fordeer Commerce <3