Reviews (399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for automating the invoicing process, saving time and reducing hassle with features like bulk downloading and automated email functionalities. It offers customizable, professional-looking invoices and a free plan with up to 300 invoices per month. The interface is user-friendly and integrates seamlessly with Shopify. Frequent updates enhance functionality, and customer support is responsive and helpful in resolving issues.
Refine
-
By rating
Good plugin and very easy to use for operate our business invoicing, chat support team is very awesome!
Vertalingen werken niet, BTW nummer word niet weergegeven en de helpdesk gebruikt een vertaler zodat de sessie onduidelijk is en er geen oplossing komt. Ik heb een programmeur moeten inhuren om de vertalingen te wijzigen en de BTW op de factuur zichtbaar te krijgen.
Duur en slechte kwaliteit.
Hello there,
Thank you for your review on the Shopify App Store. We sincerely apologize for the difficulties you've experienced with our app and would like to address your concerns.
1. Translations issue in the app:
We understand that you encounteredd problems with our Dutch translations. While we have recently conducted thorough testing of our translation system, we clearly missed some critical issues. Could you please help us identify the sections or fields that were incorrectly translated? This would enable us to fix these problems promptly.
2. VAT Number not displaying on invoices:
As we mentioned before, our app supports displaying the customer's VAT number on invoices when the number is collected through our app. However, since you used a different app to collect and validate VAT numbers, our team tried to guide you on how to set it up with the features available in our app. Unfortunately, it seems that this guidance was not accepted, and you opted to hire a programmer instead. While we respect your decision, we regret not having the chance to resolve this for you ourselves. To improve, we’ve asked our development team to include clearer notes in our documentation regarding customization and compatibility with third-party apps.
3. Communication issue:
We use a translation tool from Crisp chat to communicate with non-English-speaking customers. If this caused any confusion, I sincerely apologize. You can always request to communicate in English directly with our support agents. Moving forward, we are working to hire multilingual support staff to better assist international customers like you.
We are deeply sorry for the inconvenience caused and appreciate your patience. Your feedback is valuable and helps us improve. Please feel free to share any additional thoughts or suggestions, and we’d be happy to address them.
Looking forward to hearing from you soon.
Best regards,
Fordeer Commerce
I've experimented with numerous apps, but this one truly shines. The customer support team is exceptional, and consistently available to assist with any inquiries. Special thanks to Phoebe and Tessa for their incredible support and dedication. The app revolutionized our Shopify store operations. It seamlessly integrates with our store, delivering professional, precise, and punctual invoices to our customers. I highly recommend it.
Fordeer PDF Invoice Generator is a game-changer for our Shopify store. Its integrates with our store, ensuring professional, accurate, and timely invoices for our customers .Highly recommended.
Tested a few invoice apps, this one really seems to be the best. It looks great and offers everything you need. Also the support is really nice and helpful. Would recommend!
A fantastic app for creating and managing invoices effortlessly. The interface is intuitive, and support is always responsive.
Exactly what I needed at the moment, it works like magic, I am so happy right now.
I have tried several apps, but this is by far the best. It's reliable!
I love that I can generate invoices on the go, and the PDF output looks fantastic. My clients have even commented on how professional my invoices look!
Excellent product and outstanding customer service! I highly recommend this app for creating professional invoices. The support team was very responsive. It has made managing my business finances so much easier.