Reviews (1,645)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly, drag-and-drop interface that simplifies creating custom forms with features like conditional logic and file uploads. They appreciate the professional look and seamless website integration of the forms. The free version offers substantial value, particularly for small businesses. Customer support is highlighted for its responsiveness and helpful live chat, making this app a top choice for enhancing customer interactions and data collection.

Edited August 10, 2022

So far so good, create support! Khushbu was very knowledgeable about the product and helped me throughout the installation process. Now that I have installed the product I'm a little weary. There are certain features in the app that make it not easy for users to use. I have downgraded my review from 5-3 stars. UPDATE: I'm experiencing issues with the dashboard. The dashboard is not user-friendly ...

TheRevivalStylist
United States
9 days using the app
HulkApps.com replied August 2, 2022

Thank you for your valuable feedback, our manager has contacted you to possibly amend the issues you are having.

July 6, 2022

I just started using the app and so far, Customer Service (CS) is on point. I could not get my form to show on a page and used the Chat feature to reach someone in CS. Eldin responded in less than 2 minutes and was quickly able to help me resolve the issue. That said, my overall rating is 3 stars because some to the features that are offered only as PRO should be included as part of the free ...

Tanya's Tees & More
United States
About 13 hours using the app
HulkApps.com replied July 6, 2022

Hi there! We have contacted you regarding this in order to amend everything.
-Eldin

May 2, 2023

Although the features I need are in the most expensive plan which is out of my price range the customer support was amazing.

Within 10 minutes the issue was diagnosed along with a resolution.

Hats off to the engineer KHUSHBU JARIWALA, truly AMAZING!

J&K Custom Design, LLC
United States
About 9 hours using the app
HulkApps.com replied May 18, 2023

Thank you very much for your wonderful review! We are happy to hear that you had a positive experience with our customer support. It's great to know that KHUSHBU JARIWALA was ...

April 16, 2020

App works fine however they are falsely promoting a free version. You can't save any forms in the free version even though it says "unlimited forms." Just be honest and let people know they have to pay to use the app. There's no sense in promoting a free version if it doesn't exist!

Lavley
United States
35 minutes using the app
HulkApps.com replied April 17, 2020

Hi there, thank you for sharing your thoughts, but I would like to clarify ourselves so we can make things right for you.

First of all, we do have a legit free version of the ...

Edited May 19, 2019

Free version is soooo limited it basically won't let you do anything.

Fitplatz
Canada
5 minutes using the app
HulkApps.com replied May 19, 2019

Hi there,

Sorry that you feel that way. We respectfully disagree with your review as it's not accurate and not fair. We offer Unlimited Forms and Fields under the free ...