Reviews (1,499)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its versatility in creating everything from simple contact forms to complex submissions with file uploads. They appreciate the robust free plan, key features like conditional field visibility, and customization options that ensure brand consistency. The app is noted for its smooth performance and exceptional customer support, including responsive live chat and proactive updates, such as MailChimp integration for improved email marketing.

July 25, 2024

Have been using this app for years, along with other apps by the developer. Love all of them. Recently ran into an issue where my forms weren't loading on my website. Reached out via chat, and within minutes I had a response and a collaborator request. They did their thing and fixed whatever the issue was - all within 10 minutes of opening a chat. Excellent app and customer service. Highly recommend!

DIP OUTLET
Canada
Over 3 years using the app
August 14, 2024

Easy to use forms and export function. Has been working really well for us. Excellent free version, really appreciate that option for small business. Would definitely recommend.

Crafty Weka
New Zealand
Over 1 year using the app
August 7, 2024

We are satisfied with the application and usually do not have any problems, however, when we do, customer support is quick to solve them and allows us to continue with our business.

esthemax Europa
Spain
Over 2 years using the app
August 21, 2024

Segmedina was so helpful, she replied quickly and professionally and got to the root of the problem in no time - thanks again for your help!

The Shoe Healer
United Kingdom
Over 6 years using the app
September 9, 2024

Vedran is the best! He is proactive and helped me with my request quickly and smoothly. This app is great as well. Definitely recommend it to other users who are looking to install a third-party form app.

Crown Home Canada
Canada
6 months using the app
August 12, 2024

I "broke" our form that we use in our Shopify Store and urgently need help to get it back online. I used the Chat support and Adis helped me get it back up and running with minimal impact to our customers.

Great speedy, professional service.

Thank you!

Pyramid Display Materials
United Kingdom
8 months using the app
August 30, 2024

I really like this app! It has the features I need and is easy to use. I had an issue with one of my forms not saving, so I contacted support via chat. They responded immediately and, over a couple of days, fixed the issue.

Epicurean Butter
United States
Over 1 year using the app
September 3, 2024

Works great, its a simple and easy way to get form uploads in Shopify without having to do your own complex setup. I had an technical issue, but there support responded in 2 minutes and fixed it right away.

La Jolla Gems
United States
3 months using the app
July 27, 2024

Outstanding and friendly customer service! This app does exactly what it's supposed to do, and it does so in a very user-friendly manner. I also really appreciate how helpful and responsive their customer service team has been throughout my experience. They always go above and beyond to assist with any questions or issues I have. It's clear they genuinely care about their users. I would highly recommend this app to anyone looking for a reliable and easy-to-use solution. 10/10, definitely recommend.

South Florida Hindu Temple
United States
3 months using the app
June 13, 2024

The app works well and the support team is very helpful. They implemented a feature within 24 hours that is very useful to us - adding MailChimp contact tags when submitting via the form. Now segmenting will be a breeze!

Merchant of Tennis
Canada
Over 6 years using the app