Hulk Form Builder

Hulk Form Builder

Reviews (1,614)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop interface, making it ideal for creating professional forms like contact forms and registrations. It offers a robust free version suitable for small businesses, featuring conditional logic, customization, and file upload capabilities. The app is reliable, and customer support is highly praised for being responsive and proactive, especially through the efficient live chat feature.

December 10, 2024

We've had a great experience for a while with Hulk Forms but recently we keep having days where submissions aren't sent to our email so that we aren't aware that our customers are communicating with us. We've let Hulk Forms know about this issue in the past and they've told us they're working on the issue. However too much time has elapsed on our end to really justify the risk of missing submissions to stick with them since the issue persists.

EdenThistle Dog Co.
United States
Over 5 years using the app
December 8, 2024

Forms have stopped working, company are aware of the issue but haven't thought to inform Shopify stores, I can understand the issue happening, but not to let your customers know is such a poor service. We've had several complaints about not getting back to customers.

Lily Arkwright
United Kingdom
Over 1 year using the app
October 22, 2024

The app is currently down, no report whatsoever from Hulk, customers are angry.

Celovendo. Repuestos para celulares en Guatemala.
Guatemala
Over 4 years using the app
December 8, 2024

Doesn't Work, Is free completely useless

First Principle Coffee
India
1 day using the app
Edited December 14, 2024

We've had a great experience for a while with Hulk Forms but recently we keep having days where submissions aren't sent to our email so that we aren't aware that our customers are communicating with us. We've let Hulk Forms know about this issue and they've told us they're working on the issue. However too much time has elapsed on our end to really justify the risk of missing submissions to stick with them since the issue persists.

Their ticketing system auto closes in 12 hours. Its been a week now and this problem is not resolved.

Special Needs Computer Solutions
Canada
10 months using the app
Edited October 4, 2019

App stopped working. Can no longer access any of our webforms. Tried going in today and it is loading super slow (keep in mind no other app is performing like this). All I see is an icon of a man with a jet pack (guessing their loading icon) but I cannot access any of the webforms. Its as if we are locked out.

I liked how the app worked and functioned but if I cannot access the app or my webforms its pointless for me. I did not enjoy that I could not access my webforms, that was a disappointment......

Smart Pressed Juice
United States
Over 4 years using the app
HulkApps.com replied November 11, 2021

Thank you for taking the time to write us your valuable feedback.
Our manager will be contacting you in hopes of amending the issues you were having.
We hope everything works out in the end.

July 25, 2023

Terrible app, so laggy and inaccurate data!
Once I chose a form it started to be so laggy and I couldn't access the customer submissions.
Also, I paid extra fees to get my data through integrated Google sheet, it's delayed for days to be synced.

I started to search for an alternative already.

Sigma Fit
Egypt
Over 2 years using the app
HulkApps.com replied December 4, 2023

We're really sorry to hear about your experience with our Hulk Form Builder, and we sincerely apologize for the inconvenience you've faced. It's concerning to hear that the app started lagging and you had issues with accessing customer submissions along with delays in data sync.

Our team is committed to address all user concerns and we want to ensure that your experience with us gets better. We'll have our support team look into this issue right away. If you haven't reached out to them yet, please do, as they are always eager to assist our users.

Again, we deeply apologize for the inconvenience and hope to make your experience with Hulk Form Builder better.

Thank you for your patience in this matter.

Best regards,
HulkApps Team

Edited June 11, 2023

I have Started The Plan With Free Service Later On I Updated To The Paid Final Plan And Implemented It On Two Website They Were Charging Me 40 $ Approximately

Till few weeks back the google sheet integration was working perfectly but they disabled it from there back end without informing me, when i contacted them they said our servers become heavy if we use google sheet integration and suggested me to use zap to transfer my data to google sheet and fooled me by saying it is free service.

so i spent a whole day to integrate zap and then i finally when was ready to go live i realized zap is free for on 100 tasks per month but i needed at least 3000 form submissions per month.

the i decided to unsubscribe the app and use alternate sources to get form submissions.

Motifz
Pakistan
Over 2 years using the app
HulkApps.com replied September 22, 2022

Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution.
We really appreciate you taking the time to provide us with your honest opinion as this will help us strive for more incredible things in the future.

Edited June 19, 2023

Die Übersetzung ist wirklich schlecht umgesetzt. Ich hatte das schon mal vor einem Jahr angemerkt aber es ist nichts passiert! Auch die Ladezeiten sind nicht optimal. Für mich aktuell keine optimale Lösung.

Engel Lighting GmbH & Co. KG
Germany
Over 2 years using the app
HulkApps.com replied December 4, 2023

Es tut uns wirklich leid zu hören, dass Ihre Erfahrung mit unserer App nicht optimal war, insbesondere im Hinblick auf die Übersetzung und die Ladezeiten. Bei HulkApps nehmen wir Ihre Rückmeldungen sehr ernst. Es ist schade zu hören, dass das Problem, auf das Sie vor einem Jahr hingewiesen haben, noch nicht behoben wurde. Wir entschuldigen uns für diese Unannehmlichkeiten und möchten Sie versichern, dass wir daran arbeiten, dieses Problem so schnell wie möglich zu lösen.

Könnten Sie uns bitte weitere Details oder spezifische Schwierigkeiten, auf die Sie gestoßen sind, mitteilen? Dies würde uns dabei helfen, Ihre Bedenken gezielt anzugehen und unseren Service zu verbessern.

Wir schätzen Ihr Feedback sehr und werden sicherstellen, dass unser Support-Team sich in Kürze mit Ihnen in Verbindung setzt. Nochmals Entschuldigung für Ihre Erfahrungen und danke, dass Sie sich die Zeit genommen haben, uns zu bewerten.

Mit freundlichen Grüßen,
Das HulkApps Team

April 20, 2021

This app does not integrate with Help Scout. We used this app to build a form that would submit a response to a Gmail inbox. From that Gmail inbox, it was to be forward to Help Scout. However, Google blocks this app from forwarding emails from going anywhere. Not worth the time/stress.

GYMREAPERS
United States
Over 2 years using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having.

Thank you for letting us know about this. Your feedback helps us get better.