Hulk Contact Form Builder

Hulk Contact Form Builder

Reviews (1,760)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for creating custom forms with a drag-and-drop interface, conditional logic, and file uploads. It's praised for seamless Shopify integration, extensive customization, and Google reCaptcha security. The app supports various forms like contact, surveys, and registrations. Merchants commend its ease of use, reliable performance, and exceptional customer support, highlighting the team's professionalism and quick issue resolution.

January 28, 2025

We're currently on a couple of weeks without email service from our forms, and it's time consuming to pull the time sensitive info from the app. There is no ETA for a resolution. I've been told they could send me a spreadsheet, but it's been days since and nothing. Bummed, because we used this app for a couple of years without a problem.

Johnson's Garden Centers
United States
Almost 2 years using the app
June 2, 2025

Many of the filled in forms do not show up correctly when emailed. I've noticed many fields are missing or not filled in even if they are set as required. I use Hulk Form Builder on all my websites, but it isn't reliable anymore.

next-events-south-africa
South Africa
About 1 year using the app
March 23, 2022

Cab dio sine things for free but they give many reasons to get you to pay the $10 per month The bad news is that if you upgrade while doing a form ( whici it provides you the option to do you lose the work that you have done. Be very careful and assuem that this is $10 per month if you do anything useful

Stencil Ease
United States
Over 3 years using the app
HulkApps replied May 4, 2022

Hi there!
Thank you for taking the time to write us your valuable feedback.
We are sorry our pricing did not match your expectations.
Our manager has contacted you in hopes of amending the problem you are having.

January 21, 2022

Decent app, terrible support. I've had to wait a full day for a single response from live chat each time this week.. by the time there's finally a response it's a new chat agent. Their documentation is completely lacking so it's difficult to figure out basic tasks like email opt-in. Either add to your documentation or take your "live" chat when there's no one available..

MedMassager
United States
About 1 year using the app
HulkApps replied March 3, 2022

Hi there!
Thank you for taking the time to write us your valuable review.
We are very sorry to hear that our service did not meet your expectations.
Please accept our sincere apologies.
Our manager will contact you shortly in hopes of amending the issues you were having.

August 27, 2020

I had high hopes for this app but no more. We signed up for the pro-plan because we wanted to use conditional logic for the form. I should have been suspicious when I could not find a trace of that feature. Then the support person/robo proceeds to ask me if we have the pro plan and what page is the form on. I would have thought they could tell whether what plane we are on. Did not add the form to a page because the form was not working but I did create a test pag with the page for them. Hope they are listening. I chose them because we are also using the metadata app which is fine.

artaye
United States
17 days using the app
HulkApps replied December 14, 2021

Our team understands the confusion and the inconvenience this may cause you.
No one can see the plan you are on except if we have collaborator access to your store.
This will surely be taken into consideration since our brand is built upon customer feedback.
We asked our manager to contact you in hopes of amending the issue you were having.

Edited December 7, 2020

My website is in French and it is impossible to write french without apostrophes (single quote character). It is also almost impossible to write English without single quotes. This app does not support single quotes in labels! When a developer does not bother to handle special characters in their UI, it makes you wonder about what other shortcuts they have taken. It is a shame as I like the app, on paper. It is well thought out and functionally rich. Uninstalling reluctantly

Waww
France
9 days using the app
HulkApps replied December 15, 2021

Thank you for leaving us your feedback!
We understand the confusion and the inconvenience that this may cause you.
I would like to clarify that our coding structure uses inverted comma/single quotes for building the functionality.
If a user adds any value with a single quote in the form label then it will conflict with our app code and break the functionality.
Thank you for your understanding!

Our developer will be in touch with you with hopes to amend the issues you were having.

September 5, 2017

The app is intuitive, easy to use. The Auto Response e-mail confirmation for the customer is not working, which was the option that made me to install the app.

I Dance Contemporary
Israel
3 days using the app
HulkApps replied March 12, 2019

Thank you for making us aware about your issue. You simply need to tick on checkbox "Send email to user" You can find it here: https://prnt.sc/mws1ym

Edited November 20, 2021

This is a good app - no question. But the pricing is crazy. The shopify app is $10pm here and $10pm there, for $7.90pm its just not worth it. I found a comparable app for $1.99pm (formbuilder) and its awesome!

Core Earth Designs
Australia
30 minutes using the app
HulkApps replied December 15, 2021

Thank you for your valuable review. We truly appreciate all the feedback we receive because our brand is built upon it.
We asked our manager to get in touch with you to fix the issues you were having.