Reviews (1,645)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly, drag-and-drop interface that simplifies creating custom forms with features like conditional logic and file uploads. They appreciate the professional look and seamless website integration of the forms. The free version offers substantial value, particularly for small businesses. Customer support is highlighted for its responsiveness and helpful live chat, making this app a top choice for enhancing customer interactions and data collection.

October 18, 2018

Simple and easy-to-configure form builder (far better than Shopify's built-in form builder), but advanced changes require a working knowledge of JQuery/CSS. Support is helpful and friendly but not always terribly timely. The perils of a small operation. Still, I would recommend the app.

Fungi Perfecti
United States
4 months using the app
HulkApps.com replied March 8, 2019

Thank for your review and sorry for the trouble caused. We would try our best to give resolution to each and every client on time. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

October 29, 2022

I haven't explored the full features of this or competitors yet but this did what I needed to - for free for now- and the support was fast and helpful

Emona Vina
United Kingdom
3 months using the app
HulkApps.com replied November 1, 2022

Hi,

Thank you for sharing your experience with the rest of our merchants here on Shopify. We truly appreciate it, and we hope our app will continue to impress you.

Have a great day ahead :)

Edited July 21, 2018

Hulk Apps makes some great FREE apps. This form builder works nicely for my purpose. I like that it uses googles recaptcha, file uploads, and many other field types to create any type of form you wish. If I had to be picky Id like to see forms load a touch quicker besides that it great :)

Update: it's still a good app however disappointed they didn't notify me of changes of adding paid premium features that once was free. Eg notifications sent to email when customers submit form. I missed 3 sales because of it so roughly $400 down and making my support look terrible.

If you're willing to check app daily for form submissions then its still a good free app. I understand devs deserve to get paid for their work, but please next time give us a heads up so doesn't hurt users accustomed to previous versions of FREE features.

Dans Custom Portraits
Australia
3 months using the app
HulkApps.com replied March 8, 2019

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application so you will get the notification for the premium feature of the app. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

September 21, 2022

Great app and very easy to create forms. There are a lot of valuable features in the free plan too. We had some issues with our forms and the staff (Kenan) was prompt and helpful. It would be nice if they could also add a feature to "remove" forms from pages as this step is a bit confusing.

PrintedMerch
Sri Lanka
2 months using the app
HulkApps.com replied September 21, 2022

Hi dear merchant,

Thank you for your honest review, we appreciate it highly!

We appreciate the most the idea you have shared with us and would love to discuss more with you to see how we can improve our app. Looking forward to your input!

Best regards!

December 10, 2019

Great, easy app for anything Form related. Customer Support is exceptional, and even help with styling.

Birdwell Beach Britches
United States
2 months using the app
HulkApps.com replied December 11, 2019

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

January 18, 2024

I am still testing it out. I have only had it for a few days now. The form was pretty easy to set up. I got stuck when changing the sending domain, but Harris was very helpful in explaining how to set things up via the chat.

I didn't like that you cannot move the form elements up or down if you wanted to change the order. It is a bit of a pain to get to the end of a form and realize that you missed a section or question, and you have to delete everything and start again to get it in the correct order.

Like I said, I'm still testing it out, but so far, so good. Just a lot of patience was needed with the form elements, but the customer service was helpful.

Reyou Mindfulness Collective
Canada
About 2 months using the app
April 3, 2020

I had an issue (my own fault) that I submitted a ticket for and received quick and helpful service to get me back up and running. Thanks!

Drake's Organic Spirits Hand Sanitizer
United States
About 2 months using the app
HulkApps.com replied April 3, 2020

Hey! We have helped over 20,000 Shopify store owners get stuff done. We are proud to have you and are always standing by to help. :)
Have a beautiful day!

Feel free to contact us whenever as we are always standing by to help.

March 13, 2023

This is an app that is very easy to navigate. If you get stuck, you can give the team access to your site and they can test issues on their end. I was apprehensive about giving access, however, you are in control of how much access you give them and they respond very quickly.

jawaraalleyne
United Kingdom
About 2 months using the app
HulkApps.com replied March 21, 2023

Thank you for your kind words about our App! We are glad to hear that you find it easy to navigate and that you feel comfortable giving us access to your site when you need help. Our team is here to assist you and we appreciate your trust. We look forward to continuing to work with you and to even upgrading your experience to a five star one :)
Cheers!

Edited September 2, 2017

I was a bit hasty with my previous review and found a solution to one of the issues I highlighted, and a workaround for the other. Upgraded my review from 3 to 4 stars.

In short, it's great app that is very useful. But because it sets such a high standard in its functionality, the small shortcomings are doubly disappointing.

Adzeinc
United Kingdom
About 1 month using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

December 3, 2019

Hulk apps was very easy to use. The tech support was extremely fast in responding and very knowledgeable. Recommended.

HONORABLE CHARACTER™
United States
About 1 month using the app
HulkApps.com replied December 4, 2019

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything else to get 5-stars from you! :)