Hulk Form Builder

Hulk Form Builder

Reviews (1,573)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flexibility and ease in creating custom forms, including contact and feedback types, with features like conditional logic and file attachments. It integrates smoothly with Shopify and offers reliable performance. The customer support is highlighted for its quick, effective assistance and willingness to add custom features. Both free and paid versions are valued for enhancing customer interaction capabilities.

April 3, 2020

I had an issue (my own fault) that I submitted a ticket for and received quick and helpful service to get me back up and running. Thanks!

Drake's Organic Spirits Hand Sanitizer
United States
About 2 months using the app
HulkApps.com replied April 3, 2020

Hey! We have helped over 20,000 Shopify store owners get stuff done. We are proud to have you and are always standing by to help. :)
Have a beautiful day!

Feel free to contact us whenever as we are always standing by to help.

March 13, 2023

This is an app that is very easy to navigate. If you get stuck, you can give the team access to your site and they can test issues on their end. I was apprehensive about giving access, however, you are in control of how much access you give them and they respond very quickly.

jawaraalleyne
United Kingdom
About 2 months using the app
HulkApps.com replied March 21, 2023

Thank you for your kind words about our App! We are glad to hear that you find it easy to navigate and that you feel comfortable giving us access to your site when you need help. Our team is here to assist you and we appreciate your trust. We look forward to continuing to work with you and to even upgrading your experience to a five star one :)
Cheers!

Edited September 2, 2017

I was a bit hasty with my previous review and found a solution to one of the issues I highlighted, and a workaround for the other. Upgraded my review from 3 to 4 stars.

In short, it's great app that is very useful. But because it sets such a high standard in its functionality, the small shortcomings are doubly disappointing.

Adzeinc
United Kingdom
About 1 month using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

December 3, 2019

Hulk apps was very easy to use. The tech support was extremely fast in responding and very knowledgeable. Recommended.

HONORABLE CHARACTER™
United States
About 1 month using the app
HulkApps.com replied December 4, 2019

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything else to get 5-stars from you! :)

November 6, 2023

it would help a lot and the support is always available so its a good app to add.

Plurion Atelier
United States
About 1 month using the app
HulkApps.com replied December 4, 2023

Thanks so much for the 4-star rating and for appreciating our support team. We're pleased to know that you find our app helpful. However, we noticed that we didn't quite hit the 5-star mark. Is there anything specific that you might need help with or some feature that we can improve on? Your feedback helps us do our best for users like you.

Best regards,
The HulkApps Team

December 7, 2023

Best free option to do forms in shopify, but i want to insert picture to form and int not availube for free version

My Store
Slovakia
30 days using the app
HulkApps.com replied December 11, 2023

Hello,

Thank you for your 4-star review and for finding our Hulk Form Builder as the best free choice for your Shopify store. We're thrilled to hear this!

However, we understand your concern about wanting to insert pictures into the form and the limitation on the free version. This is valid feedback, and we appreciate you bringing this aspect to our attention.

We are continuously working on improving and adding more functionalities for the benefit of our users. Your feedback plays a key role in this process. Although upgrading to a paid plan would unlock this feature and many others, we will definitely take your concern into account for future updates.

If you have any more suggestions or need assistance with anything else, don't hesitate to reach out to our support team. We value your input greatly and are here to help!

Best regards,
The HulkApps Team

Edited September 4, 2019

Overall nice and intuitive UI, and easy to use.

One issue I have is my form data "Address" fields aren't properly getting piped into MailChimp. It does seem like this is an issue other form building apps have too, so might be a MailChimp thing. General workaround is instead of using out-of-box Address field, create your own separate text fields for "address", "city", "state", and "zip" and then map over manually to MailChimp.

Finally, I've been in contact with Bhavya and they've been really helpful in getting another one of my issues resolved.

Doppeltree
United States
30 days using the app
HulkApps.com replied March 21, 2023

Thank you very much for your review! We are so glad to hear that you like our app's UI and find it easy to use.

We apologize that you have been experiencing difficulty with the address fields while piping into MailChimp. The general workaround you have identified is an excellent suggestion and we have found it useful ourselves in the past.

We are also pleased to hear that our Customer Experience team member Bhavya was able to help you with your issue. Our Customer Experience team is always available and ready to help. We appreciate your kind words and we hope that you have a great experience with our App.

Edited July 15, 2020

I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.

UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.

Nfinity
United States
23 days using the app
HulkApps.com replied March 21, 2023

Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.

May 31, 2024

This app is very useful and easy to use. Especially their live chat support is very helpful.

Fashion Wear Apparel
United States
About 1 hour using the app
May 20, 2024

Vatsal, was very helpful addressing some configurations. Thank you

Joanna Keppel
New Zealand
About 3 hours using the app