Reviews (1,649)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly, drag-and-drop interface that simplifies creating custom forms with features like conditional logic and file uploads. They appreciate the professional look and seamless website integration of the forms. The free version offers substantial value, particularly for small businesses. Customer support is highlighted for its responsiveness and helpful live chat, making this app a top choice for enhancing customer interactions and data collection.

December 10, 2019

Great, easy app for anything Form related. Customer Support is exceptional, and even help with styling.

Birdwell Beach Britches
United States
2 months using the app
HulkApps.com replied December 11, 2019

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch ...

January 18, 2024

I am still testing it out. I have only had it for a few days now. The form was pretty easy to set up. I got stuck when changing the sending domain, but Harris was very helpful in explaining how to set things up via the chat.

I didn't like that you cannot move the form elements up or down if you wanted to change the order. It is a bit of a pain to get to the end of a form and realize that you ...

Reyou Mindfulness Collective
Canada
About 2 months using the app
April 3, 2020

I had an issue (my own fault) that I submitted a ticket for and received quick and helpful service to get me back up and running. Thanks!

Drake's Organic Spirits Hand Sanitizer
United States
About 2 months using the app
HulkApps.com replied April 3, 2020

Hey! We have helped over 20,000 Shopify store owners get stuff done. We are proud to have you and are always standing by to help. :)
Have a beautiful day!

Feel free to ...

March 13, 2023

This is an app that is very easy to navigate. If you get stuck, you can give the team access to your site and they can test issues on their end. I was apprehensive about giving access, however, you are in control of how much access you give them and they respond very quickly.

jawaraalleyne
United Kingdom
About 2 months using the app
HulkApps.com replied March 21, 2023

Thank you for your kind words about our App! We are glad to hear that you find it easy to navigate and that you feel comfortable giving us access to your site when you need ...

Edited September 2, 2017

I was a bit hasty with my previous review and found a solution to one of the issues I highlighted, and a workaround for the other. Upgraded my review from 3 to 4 stars.

In short, it's great app that is very useful. But because it sets such a high standard in its functionality, the small shortcomings are doubly disappointing.

Adzeinc
United Kingdom
About 1 month using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

December 3, 2019

Hulk apps was very easy to use. The tech support was extremely fast in responding and very knowledgeable. Recommended.

HONORABLE CHARACTER™
United States
About 1 month using the app
HulkApps.com replied December 4, 2019

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything else to get ...

November 6, 2023

it would help a lot and the support is always available so its a good app to add.

Plurion Atelier
United States
About 1 month using the app
HulkApps.com replied December 4, 2023

Thanks so much for the 4-star rating and for appreciating our support team. We're pleased to know that you find our app helpful. However, we noticed that we didn't quite hit ...

December 7, 2023

Best free option to do forms in shopify, but i want to insert picture to form and int not availube for free version

My Store
Slovakia
30 days using the app
HulkApps.com replied December 11, 2023

Hello,

Thank you for your 4-star review and for finding our Hulk Form Builder as the best free choice for your Shopify store. We're thrilled to hear this!

However, we ...

Edited September 4, 2019

Overall nice and intuitive UI, and easy to use.

One issue I have is my form data "Address" fields aren't properly getting piped into MailChimp. It does seem like this is an issue other form building apps have too, so might be a MailChimp thing. General workaround is instead of using out-of-box Address field, create your own separate text fields for "address", "city", "state", and "zip" and then ...

Doppeltree
United States
30 days using the app
HulkApps.com replied March 21, 2023

Thank you very much for your review! We are so glad to hear that you like our app's UI and find it easy to use.

We apologize that you have been experiencing difficulty with ...

Edited July 15, 2020

I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.

UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing ...

Nfinity
United States
23 days using the app
HulkApps.com replied March 21, 2023

Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer ...